Worcester: Care Co-ordinator

Care Co-ordinator

Location: Worcester

Salary: £25,000

Hours: Full Time

This is an exciting role at Caremark and we are seeking applicants who have at least two years experience in domiciliary care, or previous experience as a Care Co-ordinator. This is a full time position with 40 hours per week guaranteed.

Your Role

The Care Co-ordinator ensures all client visits are allocated and met to a high standard. You would aid with the recruitment of suitable Care and Support Workers, and adhere to and maintain appropriate office procedures.

Duties of a Care Co-ordinator

• Answering all incoming telephone enquiries.
• Assisting the recruiter with implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
• Processing new client referrals.
• Preparing appropriate documentation for Deputy and QA officer.
• Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
• Administration of all Individual Care & Support Agreements.
• Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
• Maintaining computer system up to date at all times.
• Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
• Ensure records are up to date.
• To work closely with the Deputy Manager.
• To participate in the on call rota.
• To ensure compliance with all office systems and procedures.
• Assistance with wages and invoice processing.
• Production of reports and management information as required.

The Care Co-ordinator Should Possess The Following Qualities

• Self motivated and well organised
• Excellent communication skills
• Caring, sensitive and supportive to the needs of others
• Ability to use own initiative
• Positive attitude
• Ability to work under pressure
• Full driving license and access to a vehicle
• Flexible working approach

If you think that you are the perfect person for this job, apply now.