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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
Department: Retail Management
Employment Type: Permanent - Full Time
Location: Manchester Trafford Park
Workplace type: Onsite
What We Are Looking For...
- Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your store's contribution. From implementing high-standard store layouts to analyzing reports, you will be accountable for your branch's success. Conduct daily floor walks & delegate effectively, staying on top of competitor activity and communicating trade feedback at all levels.
- Connect with our customers - ensure every customer receives a world-class shopping experience! Lead by example, motivate your team to provide genuine service, and encourage upselling across all store areas.
- Recruit & retain the best talent - be passionate about your team’s development. Recruit the best team members, train & coach them, and drive succession planning to create future managers. Manage team performance effectively.
- Control costs & manage loss prevention - drive team productivity by managing payroll efficiently. Ensure the store is operationally sound with effective stock management controls. Protect profit by deterring theft through excellent service.
- Have a proven track record in managing store KPIs including sales, payroll, controllable costs, stock loss, and service.
- Be a great communicator across all levels.
- Have great leadership skills.
- Be passionate about delivering a world-class customer experience.
- Previous experience at Store Manager level or as an experienced Deputy Manager seeking the next step.
This Is For You...
- Discount - Generous 50% staff discount & uniform allowance to enjoy our latest products!
- RI Rewards - Benefits including discounts, financial advice, wellbeing solutions, and a bonus scheme through Reward Gateway.
- Island culture - Stores with Kindness Cupboards to support Islanders with basic food & hygiene products. We work with the Retail Trust to provide dedicated support.
- Family Hub - Support for all family setups, including enhanced maternity, paternity, adoption, & fertility treatments.
- Giver Island - Give as you earn scheme, a dedicated 'Giver Island' day annually, and matched funding.
- Opportunities - Focus on progression within Retail & Head Office. Support for skill development through on-the-job training and qualifications.
- Pension - Contributory private pension scheme.
- Holiday - 28 days (UK) & 30 days (ROI) paid holiday, including Bank Holidays, with options to buy additional days.
We mentioned the discount, right?
Keeping You Safe...
At River Island, we are committed to safeguarding all employees regardless of age or role. We adhere to the Prevent duty to stop extremism and extremist views. We promote British Values, including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.