WMS/AWS Application Support Analyst

Computer Futures / SThree Group; Uxbridge; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading logistics company is seeking an experienced Application Support Analyst to manage and support Warehouse Management Systems hosted on AWS. The role involves troubleshooting, system maintenance, user training, and participation in project work. Ideal candidates will possess strong problem-solving skills and hands-on experience with WMS and AWS technologies.

Qualifications

• Experience with Warehouse Management Systems (Korber, Manhattan, Infor).
• Hands-on skills with AWS (EC2, RDS, CloudWatch).
• Proficient in SQL and scripting languages (Python, PowerShell).

Responsibilities

• Troubleshoot and resolve WMS-related incidents.
• Use AWS tools for monitoring and performance.
• Participate in system maintenance and upgrades.

Skills

WMS Experience

AWS Skills

SQL

Scripting (Python, PowerShell)

Communication

Problem-Solving

Job description

Application Support Analyst (WMS + AWS)

3PL Logistics | Cloud Infrastructure | Warehouse Systems

We're looking for an experienced Application Support Analyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS.



What You'll Be Doing:

• WMS Support: Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors.
• AWS Monitoring: Use CloudWatch, EC2, RDS, and Lambda to ensure system uptime and performance.
• System Maintenance: Patch management, deployments, and proactive health checks.
• Integration & Tools: Work with APIs, EDI, TMS, ERP, and ServiceNow.
• Reporting: Use SQL and scripting to generate insights and performance reports.
• User Training: Support and train warehouse staff and first-line teams.
• Project Work: Participate in WMS upgrades, UAT, and go-live support.


What We're Looking For:

• Strong WMS experience (Korber, Manhattan, Infor, etc.)
• Hands-on AWS skills (EC2, RDS, CloudWatch)
• SQL + scripting (Python, PowerShell)
• Excellent communication and problem-solving skills
To find out more about Computer Futures please visit XX XX XX XX XX

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales