Winter Seasonal Beauty Advisor

Space NK Limited; Marlborough; On-site; GBP 20,000 - 24,000; Full time

Job summary

Space NK Limited is seeking a Beauty Advisor to join our Marlborough store. You will focus on delivering a customer-first experience, driving sales, and hitting KPI targets while staying knowledgeable about our extensive beauty range.

The role requires clear communication within the team and with external partners, with a welcoming atmosphere for every guest. You will be expected to maintain product knowledge, support stock accuracy, and adapt to changing priorities to meet daily goals and

Qualifications

• The role emphasizes strong customer service and a sales-focused approach.
• Excellent communication and the ability to share product knowledge with the team.
• A proactive, collaborative mindset to support store targets and guest experience.

Responsibilities

• Achieve sales and KPI targets through a customer-first approach.
• Maintain up-to-date product knowledge and share insights with the team.
• Communicate clearly with store team and external partners or visitors.
• Create an inclusive, welcoming store environment for all customers.
• Follow stock handling policies to ensure stock accuracy and minimise loss.
• Adapt to changing priorities and meet deadlines while supporting colleagues.

Skills

Customer service

Sales mindset

Communication

Teamwork

Product knowledge

Job description

• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures
  The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand., Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative
  As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.