Beauty Advisor

Space NK Limited; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Up to 25 days annual leave

Employee discount up to 50%

Health & wellness benefits

Training & development opportunities

Third-party discounts

Refer a friend bonus

Job summary

Space NK Limited is seeking a Beauty Advisor in Greater London. The role focuses on delivering exceptional customer service, achieving sales targets, and acting as a brand ambassador.

You will work with the team to ensure a customer-first experience while maintaining product knowledge and adhering to store policies. The position offers benefits including employee discounts, health and wellness support, training opportunities, and generous holiday entitlement.

Qualifications

• Deliver a customer-first experience.
• Understand store targets and KPIs.
• Communicate clearly and concisely with the team.
• Be flexible and adaptable to changing priorities.

Responsibilities

• Deliver unbiased customer advice through product knowledge.
• Work with the team to ensure a customer-first experience.
• Exceed sales targets and drive acquisition for N.dulge.
• Follow stock handling policies to maintain accuracy and reduce loss.
• Communicate clearly with store colleagues and external partners.
• Create an inclusive, welcoming store environment.
• Maintain up-to-date product knowledge and share with the team.
• Adhere to company policies and procedures.

Skills

Customer service

Sales targets

Communication skills

Love beauty

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.