Wine Waiter/Junior Sommelier

Find Apprenticeships; Newton Abbot; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality group as a Sommelier, central to enhancing the dining experience through exceptional wine service. With options for full-time or part-time contracts, you will oversee wine service and stock management while contributing to a collaborative workplace culture that prioritizes employee wellbeing and professional development.

Benefits

31 days annual leave, rising to 33 with service

Live-in accommodation available

Health plans for dental and optical care

Discounts across various retailers and hospitality venues

Qualifications

• Previous experience in hospitality or as a Sommelier is preferred.
• Exceptional customer service skills.
• Passion for wine and guest experiences.

Responsibilities

• Oversee wine service in the restaurant and manage stock levels.
• Develop wine list and train team members.
• Serve wine and enhance customer dining experiences.

Skills

Customer Service

Wine Knowledge

Education

WSET level 3 or 4 diploma or equivalent Sommelier qualification

Job description

We are proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.

Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism.

We offer minimum 40-hour per week employment contracts, but we understand that everyone's needs are different. That's why we're happy to discuss part-time contracts to fit around your individual schedule.

What We Offer:

• Full-time (40 hours per week) or Part-time Contracts tailored to your lifestyle.
• Overtime Pay - you'll be paid for every hour worked beyond your contracted hours.

Whether you're seeking a full-time role or looking for part-time work that fits around other commitments, we have different options available.

As a Sommelier, you will oversee all aspects of the wine service in the restaurant and contribute to the development of the wine list for the resort.

This will include serving wine within the restaurant and bar service, managing stock levels, and helping develop our teams to be able to recommend and sell wines to customers to complement their tastes and pair with their menu choices.

What you'll need?

Previous experience within the hospitality sector or specifically in a role working with wines. Ideally, this would be within a Sommelier or supplier background.

Exceptional customer service skills, with a genuine passion for sharing your knowledge to enhance guest dining experience.

A WSET level 3 or 4 diploma or equivalent Sommelier qualification is preferred but not essential as we can provide this training as you become settled in your role.

What's in it for you?

We are proud to offer great places to work with our teams at the heart of all we do - we lead with a values-led approach based on Heart, Honesty, Spirit, and Team, which were written by our people for our people.

Our bespoke Eden Extra's benefits platform offers:

• Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service.
• Fairly distributed Service Charge/Gratuities paid monthly.
• Live-in accommodation available.
• Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways, and utilities.
• Access to our wellbeing centre with Hello Fresh Recipes, fitness videos, and money management tools.
• Cycle to Work Scheme and Electric Vehicle Lease Scheme.
• Health plans for dental, optical, alternative health care, 24-hour GP access.
• Discounted stays, spa treatments, golf, and leisure access across EHC properties.
• Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; covering financial wellbeing, domestic violence, and family-friendly policies; we genuinely CARE about our people.
• Access to Eden Engage - our employee portal with regular team news.
• Grow with us via apprenticeships and bespoke leadership programmes - RISE & THRIVE.
• Enhanced family-friendly policies - we want to help you feel fully supported during significant life events.
• Return-to-work financial support for those returning from maternity leave.
• Free parking, meals on duty, uniform, etc.

Our culture focuses on collaboration, involving our teams in shaping this via:

• Regular surveys and forums that ask YOU for YOUR opinion.
• A "You said, we did" approach to show we're taking your feedback seriously.
• A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ.

Eden Hotel Collection is a passionate advocate of equitable workplaces. We seek to recruit, develop, and retain talented people from diverse backgrounds, perspectives, and skills. We encourage applications from all genders, races, religions, ages, sexual orientations, parents, people with disabilities, and other groups that bring diverse perspectives to EHC.

We are proud members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do - leading with a values-led approach based on Heart, Honesty, Spirit, and Team, written by our people for our people. Our multi-award wins in employee wellbeing and engagement attest to this.

Eden Hotel Collection is a passionate advocate of equitable workplaces, actively seeking to recruit, develop, and retain talented individuals from various backgrounds and perspectives. We encourage applications from all genders, races, religions, ages, sexual orientations, parents, people living with disabilities, and other groups that can contribute diverse perspectives to EHC.

INDMP