Wine Waiter/Junior Sommelier

Eden Hotel Collection; Devon and Torbay; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel collection in Devon seeks a Sommelier to enhance their wine service and guest experiences. The role involves managing wine stock, developing the wine list, and training staff. With a commitment to employee wellbeing and growth, this position offers a supportive work environment and various benefits.

Benefits

Enhanced annual leave

Live-in accommodation available

Health plans covering dental and optical care

Discounted stays and spa treatments

Cycle to Work Scheme

Access to wellbeing resources

Opportunities for growth through apprenticeships

Free parking and meals on duty

Qualifications

• Previous experience in hospitality or as a Sommelier.
• Exceptional customer service skills.
• Passion for enhancing guest dining experiences.

Responsibilities

• Oversee wine service in the restaurant.
• Manage stock levels and develop wine lists.
• Train staff to recommend and sell wines.

Skills

Customer Service

Wine Knowledge

Education

WSET Level 3 or 4 diploma

Job description

We’re proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.

Bovey Castle has been awarded Large Hotel of the Year (2024) by Devon Tourism.

We offer minimum 40-hour per week employment contracts, but we understand that everyone’s needs are different. That’s why we’re happy to discuss part-time contracts to fit around your individual schedule.

What We Offer

• Full-time (40 hours per week) or Part-time Contracts tailored to your lifestyle.
• Overtime Pay – you’ll be paid for every hour worked beyond your contracted hours.

Whether you're seeking a full-time role or looking for part-time work that fits around other commitments, we have different options available.

As a Sommelier, you will oversee all aspects of the wine service in the restaurant and contribute to the development of the wine list for the resort.

This will include serving wine within the restaurant and bar service, managing stock levels, and helping develop our teams to recommend and sell wines to customers to enhance their dining experience and pair with their menu choices.

What you’ll need?

• Previous experience within the hospitality sector or specifically with wines, ideally in a Sommelier or supplier role.
• Exceptional customer service skills, with a genuine passion for sharing your knowledge to enrich guest dining experiences.
• A WSET Level 3 or 4 diploma or equivalent Sommelier qualification is preferred but not essential; training can be provided as you settle into your role.

What’s in it for you?

We pride ourselves on creating great places to work, with our teams at the heart of everything we do. We lead with a values-based approach rooted in Heart, Honesty, Spirit, and Team, developed ‘by our people for our people’.

Our Eden Extra’s Benefits Platform Offers

• Enhanced annual leave – 31 days, rising to 33 days with service.
• Fairly distributed Service Charge/Gratuities paid monthly.
• Live-in accommodation available.
• Discounts and cashback across 800+ high street and food retailers, gyms, days out, restaurants/takeaways, and utilities.
• Access to our wellbeing centre with recipes, fitness videos, and money management tools.
• Cycle to Work and Electric Vehicle Lease Schemes.
• Health plans covering dental, optical, alternative health care, plus 24-hour GP access.
• Discounted stays, spa treatments, golf, and leisure access across EHC properties.
• Support via our Wellbeing Strategy focusing on Money, Mind, Body & Heart.
• Access to Eden Engage – our employee portal with team news.
• Opportunities for growth through apprenticeships and leadership programmes – RISE & THRIVE.
• Enhanced family-friendly policies and support for returning from maternity leave.
• Free parking, meals on duty, uniform, etc.

Our culture emphasizes collaboration, involving teams in shaping our environment through:

• Regular surveys and forums to gather your opinions.
• A ‘You said, we did’ approach to feedback.
• A commitment to sustainability and wellbeing with employee champions.

Eden Hotel Collection champions equitable workplaces, actively recruiting, developing, and retaining talented individuals from diverse backgrounds. We encourage applications from all genders, races, religions, ages, sexual orientations, parents, people with disabilities, and others who can bring diverse perspectives.

We are proud members of the Hoteliers Charter and committed to providing a great place to work, guided by our core values of Heart, Honesty, Spirit, and Team. Our awards in employee wellbeing and engagement attest to this commitment.