Wine Waiter

The Bodmin Jail Hotel & Attraction; Bodmin; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Bodmin Jail Hotel & Attraction is seeking a Wine Waiter to provide exceptional wine service within an upscale dining experience. Ideal candidates will be passionate about wine, skilled in upselling, and eager to create memorable moments for guests while managing the wine inventory effectively.

Benefits

28 Days holiday

Extra days holiday for your birthday

Free meals on shift

Free Gym access on-site

Employee Assistance Programme

Exclusive Employee discounts

Qualifications

• Passion and proven experience in the wine industry.
• Exceptional problem-solving and decision-making abilities.
• In-depth knowledge of wine trends and industry standards.

Responsibilities

• Deliver elegant wine service, including decanting and pouring.
• Recommend wines and upsell premium bottles.
• Manage wine inventory and ensure organisation.

Skills

Upselling

Interpersonal skills

Communication

Customer service

Job description

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The ideal candidate should be a wine-loving people person—confident, chatty, and ready to shine in a buzzing upscale restaurant. They have a knack for making guests feel welcome, love sharing their wine knowledge, and bring great energy to every service. Passionate about hospitality, organised, and eager to learn, they thrive in a fast-paced, sales-driven environment.

As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution , showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP —offering exceptional, personalised service that makes every guest feel truly valued.

The Role

Your role as a Wine Waiter will be to guide guests through our wine list, offering expert pairing advice to elevate their dining experience. You’ll serve wine with confidence and style, manage the wine inventory, and keep our selection well-stocked and organised—all while delivering warm, memorable service.

Responsibilities include

• Consistently deliver elegant and knowledgeable wine service, including decanting, and pouring in alignment with The Chapel’s standard
• Recommend wines and upsell premium bottles and pairings in line with the menu and guest preferences
• Support mise en place and ensuring well-maintained equipment for wine service including polishing stemware, preparing decanters, organising cellar stock
• Achieve sales target consistently through upselling and recommendations
• Ensure proper rotation and organisation of wine stock in accordance with cellar procedures
• Establish and maintain relationships with suppliers and vendors

Required Skills & Experience

• Passion and proven experience in the wine industry
• Strong upselling and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• In-depth knowledge of wine trends, industry standards, and regulations
• Excellent communication and customer service skills

The Benefits

• 28 Days holiday
• Extra days holiday for your birthday
• Free meals on shift
• Free Gym access on-site
• Employee Assistance Programme
• Exclusive Employee discounts on accommodation, attractions & dining across the THC Group.

Working Schedule

• Full Time, Part Time
• Flexibility to work evenings, weekends, and holidays

Luxury | History | Cornwall

When constructed in 1779, Bodmin Jail was an innovative milestone in prison design with its individual cells and sanitation. Now a four-star luxury hotel, The Bodmin Jail Hotel provides guests with a haven of style and comfort, set within its breath-taking historic surroundings. Located in the heart of Cornwall, this truly unique hotel is now ready for new stories, cherished memories, and unlimited possibilities. It’s an iconic venue and we are building a brilliant team to help shape and deliver the best experience in Cornwall.