Windows 11 Deployment Engineer

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a proactive Windows 11 Deployment Engineer to facilitate seamless migrations. This role involves providing hands-on support to users, ensuring a smooth transition with minimal disruption. You'll conduct both remote and classroom-based deployments, troubleshoot technical issues, and collaborate with internal teams for efficient execution. If you're ready to thrive in a fast-paced environment and make a significant impact, this opportunity is perfect for you.

Qualifications

• 2-3 years in customer-facing deployment or 2nd Line Desktop Support.
• Hands-on experience with Workspace One deployments.

Responsibilities

• Delivering a user-friendly deployment experience for Windows 11.
• Troubleshooting technical issues to minimize downtime.

Skills

Windows 11 migrations

Workspace One deployment

Customer service skills

O365 knowledge

Apple Mac familiarity

Communication skills

Job description

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Are you an experienced Windows 11 Deployment Engineer looking for your next opportunity? We’re looking for a proactive and customer-focused professional to support end-users through a seamless Windows 11 migration.

The Role:

As a Windows 11 Deployment Engineer, you’ll be responsible for providing hands-on support to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you’ll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups.

What You’ll Be Doing:

• Delivering a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11.
• Conducting both remote and classroom-based deployments, supporting up to 25 users per session.
• Troubleshooting and resolving any technical issues to ensure minimal downtime.
• Working closely with internal teams to ensure deployments are completed efficiently and effectively.
• Providing clear guidance and updates to end-users throughout the migration process.
  
  

What We’re Looking For:

• Experience with Windows 11 migrations and Workspace One deployment.
• Strong customer service skills with a user-first mindset.
• Good knowledge of O365 and Microsoft technologies.
• Familiarity with Apple Macs and their integration within a Windows environment.
• A positive, problem-solving approach with excellent communication skills.
  
  

Experience & Requirements:

• 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
• Hands-on experience with Workspace One deployments.
• Must have active security clearance to be considered for this role.
  
  

Location & Working Arrangements:

• 5 days per week on-site in London.
• Some travel within the UK may be required.
  
  

This is a great opportunity to work in a fast-paced environment, gaining valuable experience in large-scale migrations. If you’re ready to take on an exciting challenge, apply today!