Window Cleaning Operative

Onward Homes; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Annual leave 40 days (32 + bank)

Pension scheme (matched up to 10%)

Health cash plan

Discounts and cash back offers

Learning for life

Flexible working environment

Training and qualifications support

Job summary

Onward Homes is seeking a Window Cleaning Operative to work mainly in the Merseyside area, with potential travel to Lancashire, Manchester and the North West. This full-time role runs Monday to Friday, 37 hours per week (usually 8am–4pm), with occasional out-of-hours work.

You will join a close team delivering internal and external cleansing, waste collection, and window cleaning to improve schemes and estates, using Pure water fed pole systems; must have previous window cleaning experience and

Qualifications

• Previous window cleaning experience
• Full UK Driving Licence
• Excellent customer service skills
• Good communication skills – written and verbal
• Teamwork and responsiveness
• Follow procedures and provide performance data using digital and paper reporting formats
• Health and safety awareness for team, public and environment

Responsibilities

• Undertake site-based window cleaning services to Onward Schemes to Onward specifications and agreed timescales.
• Clean internal and external glass and plastics on communal areas; where required, perform gutter cleaning at higher level schemes using pole systems.
• Act as a front-facing ambassador for the company; uphold values and be respectful to colleagues and customers.
• Deliver works to a high standard following specifications and service standards.
• Record keeping and reporting; highlight areas needing future works or repair.
• Promote health and safety; ensure compliance with legislation and safety culture.

Skills

Excellent customer service skills

Good communication skills

Teamwork

Health and safety awareness

Data reporting with digital and paper

Education

BWCA water fed poles training

Tools

Pure water fed pole systems

Job description

About The Role

What you can expect from us

• We offer a competitive salary of £26,250 per annum.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Health cash plan with financial benefits and the option to extend to your family.
  Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About the role

We are looking for a Window Cleaning Operative to be working mainly in the Merseyside area but may be required to travel to and work at various locations across Lancashire, Manchester, and the wider North West region. This a full-time role (Monday – Friday), with 37 hours required across the week (usually 8am-4pm). You may also be required to work out of hours occasionally when required.

The purpose of the role is to work as part of a close team to deliver a wide range of internal and external property/estate cleansing services works including general cleaning both static and mobile, waste collection and planned works and window cleaning. Resulting in a consistently high-quality environment, which improves our schemes and estates to create positive spaces for customers.

Must have previous window cleaning experience and a full valid driving licence

Responsibilities

Delivery

• Undertake site-based window cleaning services to Onward Schemes to Onward specifications and agreed timescales.
• Undertake site-based window cleaning of communal areas, including cleaning internal and external glass (where required), fenestrations and plastics, with potential gutter cleaning where required on higher level Schemes using a Pure water fed pole ground system.

Customer Service

• As a front facing ambassador for the company, act in a professional manner while upholding Onward values, aims and objectives. Be approachable and respectful to colleagues, customers and others.

Quality

• Deliver works to a high standard consistently following specification and agreed service standards.
• Provide an excellent working example to others in the team including apprentices and seasonal workers.

Records

• Ensure all works reporting and safety procedures are followed, and record keeping is both accurate and professional. Highlighting areas that need further works or repair, including potential future planned works.

Health and Safety

• Work to the highest standards of health and safety and assist with the promotion of a positive safety-first culture. Ensure all operations are compliant with industry legislation.

Work equipment

• Undertake routine maintenance checks of plant, equipment and machinery. Ensure the safety and security of assigned machinery and equipment is maintained. Undertake stock checks of consumables and ensure that replacements are ordered in a timely manner.

What we require?

Essential

• Previous experience in a similar role using Pure water fed pole systems of varying lengths.
• A Full UK Driving Licence and access to your own car.
• Excellent customer service skills.
• Good communication skills – written and verbal.
• The ability to demonstrate great teamwork and be responsive.
• The ability to follow procedures and provide performance data of operations using digital and paper reporting formats.
• Excellent awareness of health and safety for team, members of the public and environment.

Qualifications

Desirable

• BWCA water fed poles training.

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process theycan contact the HR team on [e-mail] and a member of the HR Team will be in touch.

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