Window Cleaner

Sanctuary; Stoke-on-Trent; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Life Assurance

Employee Advice Service

Cycle to Work scheme

Employee discounts

Wellbeing support

Job summary

Sanctuary is seeking a Window Cleaner for the Stoke-on-Trent area. You will join the Estate Services team, covering ST & CW post codes, using a reach-and-wash system to clean windows across properties and perform gutter clearance as needed. The role involves working with a partner in a van, covering multiple sites within the local region.

Hours are 40 per week, Monday to Friday, 8:00am–16:00pm. A full UK driving licence is required, and the role includes opportunities for career progression

Qualifications

• Experience in window cleaning and caretaking tasks.
• Knowledge of health and safety legislation.
• Strong communication and customer service skills.

Responsibilities

• Carry out window cleaning, caretaking and cleaning duties.
• Serve as first point of contact for customers with accurate information.
• Identify and report maintenance issues for safe environments.
• Maintain tools, equipment and vehicle in good condition.

Skills

Window cleaning experience

Caretaking experience

Health and Safety knowledge

Customer service skills

Driving licence

Tools

Reach and wash system

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Window Cleaner

Fenton Industrial Estate, Stoke-On-Trent – Covering ST & CW Post codes

£26,442 - £27,833 per year

40 hours per week – Monday to Friday, 8:00am – 16:00pm

We are looking for a Window Cleaner to join our Estate Services team. You will be responsible for window cleaning, gutter vacuum cleaning and other duties. You will be using a ‘reach and wash’ system to provide window cleaning across all of Sanctuary's properties as well as a gutter clearance service. The team also complete jet washing and other caretaking responsibilities. You will join a large team and will work alongside 1 other operative sharing a van. You will cover various sites across the local region and have opportunities to further your career, carrying out training when required.

The role of Window Cleaner will include:

• Carrying out window cleaning, caretaking and cleaning duties
• Serving as a first point of contact for customers, providing accurate and timely information when needed
• Identify and report any potential maintenance issues to ensure a safe environment is maintained
• Ensuring tools, equipment and vehicle are maintained in good condition and stock levels are maintained appropriately

Skills and experiences:

• Working knowledge and experience of undertaking window cleaning
• Some experience of general caretaking and cleaning duties
• Working knowledge of Health and Safety legislation
• Good eye for detail with strong communication and customer service skills
• Ability to work to deadlines
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

• £26,442 per annum (rising to £27,833 per annum after 12 months, subject to satisfactory performance)

Closing Date: 16 November 2026

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.