Wholesale Team Manager

First Recruitment Services; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Manager to lead a team of sales account managers in a B2B environment. This role combines direct sales account management with team leadership, focusing on driving performance and enhancing relationships with wholesale trade account customers. The successful candidate will be responsible for managing sales orders and reporting to senior management, all while representing the company across the UK. This opportunity offers a competitive salary, a monthly bonus scheme, and various employee benefits, making it a fantastic chance for someone looking to make a significant impact in a thriving business.

Benefits

Monthly Bonus Scheme

Staff Discounts

Pension Scheme

20 Days Holiday Plus Bank Holidays

Regular Social Events

Further Benefits After 6 Months

Qualifications

• Proven experience in managing teams and driving sales performance.
• Strong background in B2B product-based environments.

Responsibilities

• Lead and manage a team of sales account managers to achieve targets.
• Implement strategies to enhance sales performance and client relationships.

Skills

Team Management

B2B Sales Experience

Direct Sales Account Management

Communication Skills

UK Driving Licence

Job description

We are looking for an experienced Customer Service Manager from a B2B product based background to manage a team of sales account managers in the B2B and Trade Account team. This is a first-hand B2B sales account manager role and a team manager position in one, leading from the front and responsible for wholesale trade account customers as well as a team of three sales account managers.

You’ll be working in a well known and established business that supplies into wholesale and retail clients. This role is initially offered on a 12 month fixed term contract.

This Customer Service / Wholesale Manager role includes:

• Managing the Customer Service Sales team to achieve wholesale targets including inductions, training and 1 to 1 performance appraisals
• Implementing strategies to drive internal sales performance with existing trade accounts and new trade account enquiries
• Reporting directly to Senior Management on all aspects of wholesale performance which will include client feedback on products and services, suggesting ideas for improvements and the like
• Visiting trade customers across the UK representing the business and managing key relationships in order to increase revenue
• Management of sales orders through email, online, telephone and face to face client communication

Skills & experience required:

• People / team management experience is essential
• Experience within a B2B product based business
• Direct sales account management experience
• A full UK driving licence is required
• The successful candidate will be required to undertake a DBS check and any offers of employment will be subject to this and employment references

Hours, salary and company benefits:

• Monday to Friday 9am to 5pm
• Up to £35,000
• Monthly bonus scheme after 3 months employment
• Staff discounts
• Pension scheme
• 20 days holiday plus bank holidays
• Regular social events
• Further benefits after 6 month probation period