Wholesale Replenishment Lead - Hybrid Role

Hotel Chocolat; Royston; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

50% discount on all products

70% discount for you and guests at Rab

Job summary

Hotel Chocolat is seeking a Wholesale Replenishment Manager to lead stock planning for Wholesale partners and drive efficient replenishment processes. The role involves managing a small team and working across Production, Warehouse, and Finance to optimise inventory and service levels.

The position is hybrid with on-site three days a week at Mint House, Royston. Strong Excel skills and experience in replenishment are essential, with a focus on reducing waste and improving OTIF performance.

Qualifications

• Experience leading and developing people.
• Experience in replenishment or supply chain planning.
• Advanced Microsoft Excel skills.
• Excellent stakeholder management and communication skills with ability to align operational teams.
• Strong prioritisation skills and comfortable operating in high-pressure trading environments.
• Able to identify and drive key profit indicators with proven success.
• Desirable: interpret and present complex data clearly; continuous improvement mindset; experience in retail/supply chain planning environments; experience using replenishment systems, preferably PFA.

Responsibilities

• Own replenishment planning and execution across Wholesale partners to ensure stock availability and profitability.
• Line-manage and develop team members with coaching and feedback.
• Maintain and improve replenishment parameters and processes in business systems.
• Identify and mitigate overstock/understock and shelf-life risks across cross-functional teams.
• Ensure OTIF fulfilment of Partner POs and coordinate launches of seasonal ranges and promotions.
• Provide performance and risk reporting, insights and stakeholder recommendations.
• Drive continuous improvement across replenishment processes and automation.
• Build cross-functional relationships with Production, Warehouse, Finance and Demand Planning.
• Support internal customer service with selling channel stakeholders.
• Collaborate with Warehouse and Fulfilment on demand forecasting visibility.
• Input replenishment data into S&OE cycle and coordinate corrective actions.
• Ad-hoc analysis and deputise for line manager as required.

Skills

People leadership

Excel skills

Stakeholder management

Prioritisation under pressure

Commercial awareness

Profit indicators

Retail/supply chain knowledge

Tools

PFA replenishment system

Job description

Hotel Chocolat is seeking a Wholesale Replenishment Manager to lead stock planning for Wholesale partners and drive efficient replenishment processes. The role involves managing a small team and working across Production, Warehouse, and Finance to optimise inventory and service levels.

The position is hybrid with on-site three days a week at Mint House, Royston. Strong Excel skills and experience in replenishment are essential, with a focus on reducing waste and improving OTIF performance.