Wholesale Admin Assistant

Finisterre; St. Agnes; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Volunteering days

Discretionary bonus

Enhanced pension

Product discount

Family leave

Life assurance

Wellbeing resources

Social events

Learning library

Sea Tuesday

Job summary

Finisterre, based at our HQ in St Agnes, Cornwall, is seeking a Wholesale Admin Assistant to manage end-to-end wholesale order processes and data accuracy. You will liaise with operations, buying and merchandising to keep records up to date and ensure timely communication with wholesale partners.

You will need strong Excel skills, a detail-oriented mindset and a passion for multi-channel retail. The role is full-time and based at our HQ with a supportive team and clear development opportunities.

Qualifications

• Experience handling wholesale admin processes with precision.
• Proficient Excel skills and data-entry accuracy required.
• Ability to communicate clearly with internal teams and partners.

Responsibilities

• End-to-end wholesale order management including stock allocation and pricing updates.
• Maintain wholesale data accuracy across orders and documents.
• Communicate changes to wholesale partners and internal teams.

Skills

Excel

Attention to detail

Process driven

Team player

Job description

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way.

ABOUT THE ROLE

We are looking for a Wholesale Admin Assistant to join Finisterre! This role is responsible for ensuring all wholesale administration processes are completed in an accurate and timely fashion to service both internal and external wholesale partners. You will cover the end to end wholesale order management processes including managing order stock allocation, pricing updates, order forms and daily/ weekly communication with wholesale agents. Liaising with operations, buying and merchandising will be important to make sure data is up to date and changes are effectively communicated across various teams.

KEY RESPONSIBILITIES

• Ensure any amends in the Change log are reflected in Wholesale documents and communicated to wholesale accounts/agents in a timely manner
• Regular checks of data across wholesale documents to ensure ongoing accuracy
• Ensure data accuracy for all orders going out to wholesale customers
• Ensuring that the wholesale order tracker is kept up to date with orders going out, stock availability dates and required delivery dates from wholesale partners
• Advising the wholesale partners on any discrepancies or amends required on orders
• Keeping track of wholesales delivery dates and advising wholesale accounts of any changes
• Managing bulk order and replenishment requests with support from Merchandising team
• Work with manager to provide updates to wholesale accounts on available stock for in season repeat orders keeping wholesales stock levels up to date
• Providing weekly updates to our 3PL of wholesale order volumes going out to accounts and advising of any changes to the plan.
• Managing any incoming order request from accounts to ensure they are fulfilled in a timely manner
• Checking orders sent to the warehouse & match up commercial invoices ahead of sending
• Keeping the wholesale pricing file up to date and when changes are made communicating this to the wider team.
• Support weekly reporting of wholesale stock by sku working with the wholesale manager to increase/decrease stock where appropriate for the channel.
• Keeping range plan up to date with wholesale order units
• Maintaining catalogue changes & matching the order form

WHAT YOU’LL BRING TO FINISTERRE

• A process driven individual with high attention to detail
• Excel knowledge to at least an intermediate level.
• Relevant aspiration and interest in being part of a multi-channel retail business
• A strong commitment to learning about the key skills, deliverables and challenges of Wholesale management and to delivering continuous improvement
• Willingness to own and drive your personal development plan, and open to asking for and accepting feedback on performance
• Knowledge of and adherence to all the company’s policies, procedures and BCorp certification standards
• Commitment to inclusivity and sustainability, and social and environmental sustainability
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers
• Excellent interpersonal skills and ability to work in a team

Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall. As a Real Living Wag Employer, we’ll invest in you with a salary of £26,227.50.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for pat time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering – we will support you in giving back to communities and causes
• A discretionary bonus scheme, based on company performance
• An enhanced pension scheme with Scottish Widows
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Enhanced Family Leave policies to support you in growing your family
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular company and team social events
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting
• And so much more!

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.