Wholesale Admin Assistant

Finisterre; Hugh Town; On-site; GBP 25,000; Full time

Job summary

Finisterre is seeking a Wholesale Admin Assistant to ensure accurate wholesale administration. You will manage end-to-end order processes, communicate with teams, and maintain data integrity to support internal and external partners in a vibrant B Corp environment.

Benefits

Discretionary bonus scheme

25 days holiday per year

60% product discount

Access to wellbeing programs

Paid volunteering opportunities

Qualifications

• High attention to detail and process-driven.
• Excel knowledge at least intermediate level.
• Strong commitment to learning in Wholesale management.

Responsibilities

• Ensure accuracy in wholesale order management processes.
• Regular checks of data across wholesale documents.
• Manage communications with wholesale partners about orders.

Skills

Attention to detail

Excel

Interpersonal skills

Job description

ABOUT THE ROLE

We are looking for a Wholesale Admin Assistant to join Finisterre! This role is responsible for ensuring all wholesale administration processes are completed in an accurate and timely fashion to service both internal and external wholesale partners. You will cover the end to end wholesale order management processes including managing order stock allocation, pricing updates, order forms and daily/ weekly communication with wholesale agents. Liaising with operations, buying and merchandising will be important to make sure data is up to date and changes are effectively communicated across various teams.

ABOUT FINISTERRE

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Perched a few hundred meters from the crashing Atlantic, our HQ at St. Agnes’ Wheal Kitty Workshops is at the heart of our brand. Here we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment, and people.

As we enter the next exciting stage of global growth, we are on the lookout for talented individuals to join our crew. So, if you are as passionate about the ocean as we are and if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

KEY RESPONSIBILITIES

• Ensure any amends in the Change log are reflected in Wholesale documents and communicated to wholesale accounts/agents in a timely manner
• Regular checks of data across wholesale documents to ensure ongoing accuracy
• Ensure data accuracy for all orders going out to wholesale customers
• Ensuring that the wholesale order tracker is kept up to date with orders going out, stock availability dates and required delivery dates from wholesale partners
• Advising the wholesale partners on any discrepancies or amends required on orders
• Keeping track of wholesales delivery dates and advising wholesale accounts of any changes
• Managing bulk order and replenishment requests with support from Merchandising team
• Work with manager to provide updates to wholesale accounts on available stock for in season repeat orders keeping wholesales stock levels up to date
• Providing weekly updates to our 3PL of wholesale order volumes going out to accounts and advising of any changes to the plan.
• Managing any incoming order request from accounts to ensure they are fulfilled in a timely manner
• Checking orders sent to the warehouse & match up commercial invoices ahead of sending
• Keeping the wholesale pricing file up to date and when changes are made communicating this to the wider team.
• Support weekly reporting of wholesale stock by sku working with the wholesale manager to increase/decrease stock where appropriate for the channel.
• Keeping range plan up to date with wholesale order units
• Maintaining catalogue changes & matching the order form

WHAT YOU’LL BRING TO FINISTERRE

• A process driven individual with high attention to detail
• Excel knowledge to at least an intermediate level.
• Relevant aspiration and interest in being part of a multi-channel retail business
• A strong commitment to learning about the key skills, deliverables and challenges of Wholesale management and to delivering continuous improvement
• Willingness to own and drive your personal development plan, and open to asking for and accepting feedback on performance
• Knowledge of and adherence to all the company’s policies, procedures and BCorp certification standards
• Commitment to inclusivity and sustainability, and social and environmental sustainability
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers
• Excellent interpersonal skills and ability to work in a team
• Thrives on positive change and able to manage self under pressure

Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a full time, permanent contract, based at our Headquarters at Wheal Kitty, St Agnes, Cornwall. As a Real Living Wage employer, we’ll invest in you with a salary of £24,570.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• A discretionary bonus scheme, based on company performance
• A pension scheme with Nest
• 25 days holiday per year, plus up to 8 UK bank holidays
• Additional holidays for length of service
• Your birthday day off
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Life assurance with access to an employee assistance program
• Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks
• Regular company social events
• Paid volunteering opportunities – we will support you in giving back to communities and causes
• Various discounts from our B Corp community
• Individual training and development plans
• Sea Tuesday companywide updates
• And so much more!

Closing date: 14 August 2025. We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.