White Goods Engineer – Norwich [PAS083]

Pacifica; Norwich; On-site; GBP 27,000 - 36,000; Full time

Job summary

Pacifica, one of the UK's leading Domestic Appliance Repair Specialists, is seeking an experienced White Goods Engineer. The role involves field-based repairs of domestic appliances with excellent earning potential, plus a comprehensive benefits package including a company van, uncapped bonuses, and ongoing training support.

Benefits

Company Van

Fuel Card

Tools, Uniform, PPE

33 days' holiday

Company Pension

Death in Service Benefit

Ongoing manufacturer training

City & Guilds Assured Training

Qualifications

• Minimum 2 years' experience in appliance repair.
• Competent in repairing at least 4 core appliances.
• Field-based service experience essential.

Responsibilities

• Field-based repairs of domestic appliances.
• Fault diagnosis and repair of various appliances.
• Deliver a friendly service reflecting the company's values.

Skills

Fault diagnosis

Customer-focused attitude

Job description

White Goods Engineer (Field Based) - Norwich - Up to £50K OTE + Van

Location: Norwich & Surrounding Area

Job Type: Full-Time, Permanent

Salary: £27,000-£36,000 Basic + Uncapped Bonus | OTE up to £50,000

Benefits: Company Van, Fuel Card, Tools, Bonus, Daily Parts Delivery, PPE, Tablet & More

Join Pacifica - One of the UK's Leading Domestic Appliance Repair Specialists

Are you an experienced White Goods Engineer or Domestic Appliance Repair Technician looking for a new role with excellent earning potential, pre-planned jobs, and industry-leading support?

This is your chance to join Pacifica, one of the UK's largest appliance repair companies, completing over 350,000+ repairs annually.

What You'll Be Doing

• Field-based repairs of domestic appliances in homes across Norwich and nearby areas
• Fault diagnosis and repair of at least 4 of the following: washing machines, dishwashers, fridges/freezers, tumble dryers, or electric cookers
• Use our user-friendly engineer software to manage your day efficiently
• Deliver a professional, friendly service that reflects Pacifica's customer-first values
  
  

What We're Looking For

• Minimum 2 years' experience in appliance repair / white goods servicing
• Competent in repairing at least 4 core appliances
• Field-based service experience is essential
• Strong fault-finding skills and a professional, customer-focused attitude
• Full UK Manual Driving Licence (max 6 points)
  
  

What You'll Get

• Basic Salary: £27,000 - £36,000 (based on experience & skillset)
• Bonus Scheme: Uncapped - up to £50,000 OTE
• Working Hours: Monday to Friday, approx. 9am-5pm, with pre-planned routes
• Sign-On Bonus: Available for the right candidate
  
  

Full Benefits Package

• Company Van (private use optional) + Fuel Card
• Tools, Uniform, PPE, and Tablet Provided
• Daily parts delivery to a local ByBox collection point near your home
• Up to 33 days' holiday (including bank holidays)
• Company Pension & Death in Service Benefit (3x salary)
• Free Multi Appliance Protection for your own home appliances
• Monthly employee rewards (e.g. cash prize draws)
• Ongoing manufacturer training with Electrolux, AEG, LG, Hisense & more
• City & Guilds Assured Training to upskill and certify your development
  
  

About Pacifica

Our Purpose

We exist to keep households running while protecting the environment.

Our Vision

We are proud to care for our customers' appliances for a more sustainable world.

At Pacifica, you're more than just an engineer - you're part of a nationwide team making a difference every day.

Apply Now

Ready to take the next step in your appliance repair career? Whether you're a White Goods Engineer, Domestic Appliance Technician, or Field Service Engineer, we'd love to hear from you.

Click apply to join Pacifica - and start earning up to £50,000+ a year doing what you do best.

#IND