White Goods Engineer (Gas and Non-Gas)

Dixons Carphone; Tetford; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

First-class induction and ongoing learning

Quarterly bonus

Product discounts

Job summary

A leading UK retailer is seeking a White Goods Engineer to provide exceptional service in fixing and installing appliances. You'll operate independently, manage your schedule, and represent the company with a focus on customer satisfaction. Candidates should possess hands-on experience with white goods and a valid driving license. Competitive salary and benefits offered.

Qualifications

• Essential experience in repairing domestic white goods.
• Valid UK/EU driving license with max 6 points.
• CCN1 and CKR1 ACS or equivalent for gas work.

Responsibilities

• Visit customer homes to fix and service white goods.
• Manage your own schedule and drive a company van.
• Diagnose faults and repair appliances efficiently.

Skills

Hands-on experience repairing domestic white goods

Customer service skills

Confidence working independently

Problem-solving skills

Tools

Company approved tools

Fully equipped company van

Job description

White Goods Engineer (Gas and Non‑Gas) – Thetford, Thetford Customer Service Centre – Permanent, Full Time.

Salary: £33,000 – £36,000 per annum.

Shift pattern: Average of 41 hours per week, working 5 over 7 (some Saturdays on a rostered basis). No Sundays.

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.

Role overview

• Visiting customers’ homes to fix, install or service a range of white goods including washing machines, dishwashers and fridges.
• Managing your own schedule, working independently and driving your fully equipped company van.
• Diagnosing faults and repairing appliances efficiently and effectively.
• Getting to the root of issues and fixing things first time wherever you can.
• Delivering expert advice and technical support with a smile.
• Representing Currys as a trusted home services professional.

Benefits

• First‑class induction and on‑going learning.
• Company approved tools and van.
• A shift pattern of five over eight days.
• Quarterly bonus.
• Product discounts across the latest tech.

Qualifications

• Hands‑on experience repairing domestic white goods (essential).
• A full UK/EU driving licence (max 6 points).
• CCN1 and CKR1 ACS or equivalent (LPG preferred but not required).
• Confidence working on your own and solving problems on the spot.
• A friendly, professional attitude, taking pride in doing the job right first time.
• A natural problem‑solver with great customer skills.
• To love that feeling when you’ve delivered for a customer and made a difference.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.