White Goods Engineer

Currys Ltd; United Kingdom; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

First-class induction and ongoing learning

Company-approved tools and van

Quarterly bonus

Product discounts across the latest tech

Job summary

Currys Ltd is seeking a White Goods Engineer to join their Stevenage Customer Service Centre. In this permanent, full-time role, you will be responsible for diagnosing and repairing white goods in customers' homes while maintaining excellent customer relations.

The ideal candidate has proven experience in white goods repairs and a full UK/EU driving licence. Benefits include a shift pattern of five over eight days, company-approved tools, and product discounts.

Qualifications

• Proven experience in White Goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.

Responsibilities

• Driving your company van and managing your own day effectively.
• Testing, diagnosing and fixing white goods in customers’ homes.
• Providing and implementing technical knowledge across a range of appliances.
• Building up reputation as a home services expert.

Skills

White Goods repairs

Customer rapport building

Technical knowledge of white goods appliances

Education

ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1)

Tools

Company-approved tools

Job description

White Goods Engineer

Location: Stevenage, Stevenage Customer Service Centre. Permanent, Full Time.

Salary: 33,000 - 38,000 per annum (OTE 35–40). For Gas-qualified: 36,000 – 40,000 per annum (OTE 38–42).

Shift Pattern: 5 over 7 days (41 working hours per week). Areas covered: Beds / Herts.

Role overview:

As part of this role, you’ll be responsible for:

• Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
• Testing, diagnosing and fixing white goods in our customers’ homes.
• Providing and implementing technical knowledge across a range of white goods appliances.
• Building up our reputation as a home services expert.

A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.

You will need:

• Proven experience in White Goods repairs.
• Full UK/EU driving licence with no more than 6 penalty points.
• Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
• To love that feeling when you’ve delivered for a customer.

Benefits include:

• First‑class induction and ongoing learning.
• Company‑approved tools and van.
• A shift pattern of five over eight days.
• Quarterly bonus.
• Product discounts across the latest tech.

If you need any additional assistance with your application, email [e-mail] and we’ll do our best to help.