White Goods Engineer – Field Based – [PAS100]

Pacifica; Portsmouth; Hybrid; GBP 27,000 - 43,000; Full time

Job summary

A leading appliance repair service provider in the UK is looking for a White Goods Engineer to perform fault diagnosis and repairs of domestic appliances. This role offers a salary between £27,000 and £43,000, with the potential to earn up to £50,000 including bonuses. Candidates should have at least 2 years of experience and be knowledgeable in repairing major appliances. Additional perks include a company van, ongoing training, and great holidays.

Benefits

£1,000 sign-on bonus

Modern company van with fuel card

Up to 33 days' holiday including bank holidays

Company pension and Death in Service benefit

Employee Perks: Free Multi-Appliance Protection

Qualifications

• Minimum 2 years' experience in the white goods repair sector.
• Up to date working knowledge of fault diagnosis and repair of at least 4 major appliances.
• Full UK manual driving licence (max 6 points).

Responsibilities

• Diagnose and repair domestic appliances in customers' homes.
• Deliver excellent customer service during on-site visits.
• Use software to manage work and order parts.

Skills

Fault diagnosis

Repair of washing machines

Repair of dishwashers

Repair of fridge/freezers

Repair of tumble dryers

Repair of electric ovens

Job description

White Goods Engineer - Field Based | Up to £50,000 OTE

£1,000 Sign-On Bonus | Van, Bonus & Much More

Location: Roles available in various parts of the UK

Job Type: Full-Time, Permanent

Salary: £27,000 - £43,000 basic + uncapped bonus (OTE up to £50,000+)

Bonus: £1,000 sign-on bonus available for new starters

About The Role

Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods-including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens-directly in customers' homes. Every day you'll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence to every customer.

What You'll Do

• Diagnose and repair at least four of the core domestic appliance types in customers' homes
• Deliver excellent customer service during on-site visits
• Use intuitive software to manage your day, order parts and access job information
• Maintain Pacifica's high standards in professionalism, reliability and safety
  
  

What You'll Need:

• Minimum 2 years' experience in the white goods repair sector in a field based capacity
• Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
• Full UK manual driving licence (max 6 points)
  
  

What You'll Get

• Competitive basic salary: £27,000 - £43,000 (based on experience, skill set & location)
• Uncapped performance bonus - OTE up to £50,000+
• £1,000 sign-on bonus
• Modern company van with fuel card and optional private use
• Tools, uniform, PPE, and tablet provided
• Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
• Up to 33 days' holiday including bank holidays
• Company pension and Death in Service benefit (3x salary)
• Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
• Daily parts delivery to a secure by-box near your home
• Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
• Market-leading job management software
  
  

About Pacifica

Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.

Our Purpose

To keep households running while protecting the environment.

Our Vision

To care for our customers' appliances for a more sustainable world.

At Pacifica, you're not just an engineer - you're a trusted professional and a valued part of our national team.

We work with a small selection of the world's leading manufacturers, including;

Manufacturers - Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.

Apply Now

Ready to take the next step in your appliance repair career? If you're an experienced White Goods Engineer, we'd love to hear from you! We have vacancies available in the S, IP (must be Gas qualified for this role), BS, CO, NR, LE, and LA postcode areas. Other areas also considered.

Don't see a vacancy in your area?

You can register your interest, and we'll be in touch when a role becomes available near you: business.pacifica.co.uk/careers