White Goods Engineer – Domestic Appliance Repair – Norwich [PAS071]

TN United Kingdom; Norwich; On-site; GBP 27,000 - 36,000; Full time

Job summary

Join a leading domestic appliance repair specialist as a Domestic Appliance Engineer in Norwich. This exciting role offers a competitive salary with OTE up to £50,000, a fully equipped company van, and uncapped bonus potential. You will be part of a dedicated team, known for high-quality repairs and exceptional customer service. Enjoy industry-leading training, generous holiday allowances, and a supportive work environment focused on sustainability. If you are passionate about solving problems and making a difference, this is the opportunity for you!

Benefits

Company Van

Fuel Card

Tools and Uniform

Pension Scheme

Death in Service Benefit

Free Multi Appliance Protection

Monthly Employee Rewards

Ongoing Manufacturer Training

Up to 33 Days' Holiday

Qualifications

• Minimum 2 years' experience in white goods/appliance repairs.
• Confident diagnosing faults across at least 4 major appliance types.

Responsibilities

• Carry out repairs on domestic appliances across Norwich and surrounding areas.
• Deliver a first-class customer experience and manage your day via software.

Skills

Fault Diagnosis

Repair of Domestic Appliances

Customer Service

Problem Solving

Education

Technical Certification in Appliance Repair

City & Guilds Assured Training

Tools

Engineer Software

Company Van

Tablet Device

Job description

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White Goods Engineer – Domestic Appliance Repair – Norwich [PAS071], Norwich

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Client:

Pacifica

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

0ccc430c1caa

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Domestic Appliance Engineer - White Goods - Norwich

£27,000 - £36,000 Basic | OTE up to £50,000 | Full-time, Permanent | Company Van + Bonus Scheme

Join Pacifica - One of the UK's Leading Domestic Appliance Repair Specialists

Are you an experienced Domestic Appliance Engineer or White Goods Technician? Looking for a role with excellent earning potential, industry-leading training, and great work-life balance? This is your chance to join Pacifica, a trusted, nationwide brand completing over 350,000 repairs each year.

The Role

We're hiring a field-based engineer to carry out repairs on domestic appliances across Norwich and surrounding areas. You'll attend pre-planned appointments with parts delivered to a Bybox pick up point close to your home, backed by support from our technical and service teams.

Key Responsibilities:

• Competent in fault diagnosis and repair of at least 4 of the following appliances; washing machines, dishwashers, refrigeration, tumble dryers and electric cookers
• Manage your day via Pacifica's user-friendly engineer software
• Deliver a first-class customer experience
• Collaborate with our regional support team and service desk

What We're Looking For

• Minimum 2 years' experience in white goods/appliance repairs
• Confident diagnosing faults across at least 4 major appliance types
• A professional attitude and passion for solving problems

Salary & Benefits

• Basic Salary: £27,000 - £36,000 (dependent on skillset & experience)
• OTE: Up to £50,000 per year
• Bonus Scheme: Uncapped, to increase your earnings
• Working Hours: Monday to Friday, 8-hour day (typically 9am-5pm)
• Pre-planned routes, drive time is included
• Sign-on Bonus Available

Package Includes

• Fully equipped Company Van (with optional private use)
• Fuel card, tools, uniform, PPE, and tablet device
• Daily parts delivery to local collection points
• Up to 33 days' holiday (including bank holidays)
• Pension Scheme + Death in Service Benefit (3x salary)
• Free Multi Appliance Protection cover for your own home domestic appliances
• Monthly employee rewards - cash prize draw, and more
• Ongoing manufacturer training with brands like Electrolux, LG, AEG, Zanussi, Hisense
• City & Guilds Assured Training- to upskill your existing skillset

About Pacifica

Pacifica is one of the UK's largest domestic appliance repair providers. With over 250 engineers, we're a Carbon Neutral Company committed to delivering high-quality repairs while reducing our environmental impact.

Our Purpose

We exist to keep households running while protecting the environment.

Our Vision

We are proud to care for our customers' appliances for a more sustainable world.

At Pacifica, you're more than just an engineer - you're part of a nationwide team making a difference every day.

IMPORTANT

You will need to hold a full UK Manual Driving Licence with no more than 6 points.

Apply Now

If you're an experienced Domestic Appliance Engineer, Appliance Repair Technician, or White Goods Engineer ready for your next step, we'd love to hear from you.

Apply today and start your journey with Pacifica.