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An established industry player is seeking a Customer Care Assistant to be the face of their restaurant in Whitchurch. This role involves engaging with customers, ensuring a welcoming environment, and maintaining high standards of service. The ideal candidate will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced setting. With a commitment to core values such as inclusion and integrity, this opportunity offers a chance to make a positive impact on customer experiences while enjoying benefits like holiday pay and employee discounts. Join a team dedicated to service excellence and community values.
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Whitchurch, United Kingdom
Customer Service
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Yes
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447ec4018565
10
26.04.2025
10.06.2025
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Overview
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring smooth operations in customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more...