West - Security - Field Service Engineer

Cento; West Bromwich; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A technology services provider is seeking a Field Service Engineer in West England. The role involves maintaining and servicing large-scale CCTV and access control systems, requires travel, and offers a salary of £42,000. The ideal candidate will have strong communication skills and the ability to work independently or in a team. Benefits include a bonus scheme and extensive holidays.

Benefits

25 days holiday + bank holidays

Door-to-door pay

Bonus scheme

Laptop and mobile provided

IPAF training if needed

Qualifications

• Eligible to work in the UK with relevant security clearances.
• Experience with access control and IT systems.
• Organised, reliable, and flexible.

Responsibilities

• Maintain and service CCTV and access control systems.
• Carry out planned preventative maintenance.
• Travel regularly within the West England area.

Skills

Knowledge of CCTV systems

On-site fault finding

Strong communication skills

Customer-focused

Tools

IPAF

Job description

Field Service Engineer | West England (travel required, occasional overnight stays) | £42,000

Overview

Responsibilities

• Maintain, repair, and service large-scale CCTV, access control, and perimeter detection systems across various sites (e.g., public spaces, power stations, custodial facilities).
• Carry out planned preventative maintenance and respond to faults.
• Support control room systems and on-site equipment.
• Travel regularly within the West and occasionally further afield (some overnight stays).

Requirements

• Eligible to work in the UK, resident for at least 5 years (SC & NPPV2 clearance required).
• Strong knowledge of CCTV (analogue, digital, IP, DVR/NVR), access control, and IT systems.
• Experience in on-site fault finding and repair.
• Desirable: familiarity with Galaxy alarms, Cortech, CEM, C-Cure, Gallagher, Milestone, Digifort, video matrix systems, gates/barriers.
• Organised, reliable, flexible, and customer-focused.
• Strong communication skills and ability to work independently or in a team.

Benefits

• 25 days holiday + bank holidays + birthday off.
• Door-to-door pay (with overtime after 5 hours driving).
• Bonus scheme.
• Laptop, mobile, tools, PPE, and training provided.
• IPAF training if needed.
• Regular team meetings and support.

Work Area

• Core: Bristol, Cheltenham, Swindon, Newport, Hereford, Hinkley, Pembroke.
• Occasional: Reading, Hemel Hempstead, Luton, Bedford, Epsom, Devon, Winchester, Gatwick.
• Rare: London, Nottingham (office/training).