WelshPAS Junior Product Specialist

Integrated Care System; Cwmbran; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK Health Organization in Cwmbran is seeking a WelshPAS Junior Product Specialist to provide comprehensive training and support for the Welsh Patient Administration System (WPAS). The role requires expertise in NHS information systems, strong IT and communication skills, and offers excellent opportunities for personal development. Candidates should ideally have experience in a healthcare setting and be willing to work towards fluency in Welsh.

Benefits

Flexible working

Paid mandatory training

Extensive training and development opportunities

Occupational Health support

Qualifications

• Understanding of WelshPAS and NHS information systems.
• Experience in administrative processes and policy understanding.

Responsibilities

• Deliver training on the Welsh Patient Administration System (WPAS).
• Support WPAS related projects and system changes.
• Assist in developing training packages.

Skills

Proficiency in Microsoft Office 365 applications

Excellent communication skills

Excellent organizational skills

Advanced IT skills

Presentation skills facilitating training sessions

Education

Good standard of education

PGCE or similar qualification

Job description

An opportunity has arisen to join the WelshPAS (WPAS) team within the Information Services Department as a WelshPAS Junior Product Specialist.

This is a permanent, full-time position with a varied workload that offers an excellent opportunity for personal development and career progression. The team will be responsible in supporting all aspects of WPAS staff training, system maintenance, upgrades and second-line support across the Health Board.

The successful candidate should have a good understanding of WelshPAS, proficiency in Microsoft Office 365 applications and have excellent communication and organisational skills.

If you think you are the right person for the job, we would welcome your application.

Main duties of the job

The role of the WelshPAS Junior Product Specialist is to contribute to the delivery of comprehensive training on the Welsh Patient Administration System (WPAS) and to support WPAS related projects, system changes, administration and second-line help desk operations within the Health Board.

The post holder will assist the WPAS Product Specialist in developing training packages and will work collaboratively to propose changes to administrative practices and policies, ensuring they remain current and fit for purpose.

The post holder will need experience of operational administrative processes and extensive understanding of policy including Referral to Treatment (RTT). The role requires experience in working with WPAS and to have an understanding on all aspects of the system. There is a requirement to work alongside other teams to ensure adherence to national standards while promoting best practice and a smarter way of working.

Please refer to the attached job description and personal specification for full details of the job role. If you think you are the right person for the job, we welcome your application.

The ability to speak Welsh is desirable for this post; Welsh and / or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS Organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage on your career, we have opportunities for everyone to start, grow and build your career. The Health Board provides integrated acute, primary and community care, serving a population over 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work/life balance, provide Occupational Health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to homes as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialists and critical care and is the newest addition to the clinical futures strategy which opened November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Personal Attributes

• Excellent attention to detail
• Ability to develop strong and positive relationships with people from other organisations (local and national)
• Welsh Speaker (Level 1 ) or willingness to work towards

Skills

• Advanced IT skills with experience of using Excel, Outlook, Word, PowerPoint & databases
• Proven ability to achieve objectives within a demanding and pressured environment against challenging deadlines
• Ability to prioritise and plan workloads to meet deadlines effectively
• Presentation skills facilitating training sessions
• Ability to research, analyse information and produce written reports

Knowledge

• Knowledge of all modules of WelshPAS system
• Knowledge of Information Governance
• Knowledge of RTT (Referral to Treatment) rules
• Knowledge of Directorates and Services within NHS Wales

Experience

• In-depth knowledge and experience of NHS Information internal systems including WPAS & CWS plus Microsoft suite
• Decision making and organisation of workload - own and others
• Working to deadlines
• Working as part of team and on own initiative
• Proven record of successfully analysing data in a complex environment
• Dealing with all levels of staff
• Experience of staff supervision and team management

Qualifications

• Good standard of education
• Knowledge of NHS patient information systems including WelshPAS through short courses, training and experience to diploma level or equivalent
• PGCE qualification or similar teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.