Welsh-Speaking Switchboard & Call Handler (Bank)

NHS; Wrexham; Remote; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Family-friendly benefits

Work-life balance policies

Disability Confident Employer

Job summary

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Bank Staff Band 2 Call Handler/Switchboard Operator for Wrexham Maelor Hospital. The role covers Nights and Days, providing a full switchboard service 24/7 to hospital departments.

Welsh language is essential for this post, with training and support provided within a values-led organisation. Responsibilities include paging, emergency procedures, and coordinating with teams.

Qualifications

• Welsh language ability is essential.
• Experience with switchboard/paged systems is desirable.

Responsibilities

• Operate 24/7 switchboard service for hospital.
• Bleep long range pagers and route calls to departments.
• Execute emergency procedures and maintain records.

Skills

Welsh language

Job description

Betsi Cadwaladr University Health Board (BCUHB) is seeking a Bank Staff Band 2 Call Handler/Switchboard Operator for Wrexham Maelor Hospital. The role covers Nights and Days, providing a full switchboard service 24/7 to hospital departments.

Welsh language is essential for this post, with training and support provided within a values-led organisation. Responsibilities include paging, emergency procedures, and coordinating with teams.