Wellness Travel Consultant

Travel Trade Recruitment; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A luxury travel wellness company in London is seeking a dedicated professional to provide excellent customer service. The ideal candidate will have personal experience in health and wellbeing and experience with luxury travel. You will manage client interactions, follow up on sales, and participate in training trips. Competitive benefits including a salary and commission scheme are offered.

Benefits

Travel opportunities to visit destinations

20 days annual leave

Pension Plan

Professional growth opportunities

Qualifications

• Knowledge and/or personal experience in health and wellbeing, such as fitness, yoga, or healthy cuisine.
• Experience with high-end tour operators or luxury travel agencies preferred.
• Strong communication and above-average computer skills required.

Responsibilities

• Provide professional, courteous service to clients.
• Manage sales, follow-ups, and post-sales administration.
• Participate in product training and weekend trips as required.

Skills

Knowledge of health and wellbeing

Experience with luxury travel

Strong communication skills

Attention to detail

Ability to multi-task

Strong personal organisational skills

Job description

What a fantastic opportunity to join this luxury wellness travel company !!

Do you have a passion for everything wellness , and work for a luxury travel company? If so this role would be your dream job !!

Duties

• Provide consistent, professional, courteous service
• Provide knowledge and experience-based advice to satisfy customer enquiries
• Be able to meet individual sales and service targets whilst contributing to overall company goals
• Manage post-sales administration and follow-up in an organised and timely manner
• Communicate both verbally and in writing in a professional and timely manner
• Accurately record key sales and customer information in databases
• Be able to provide clear, accurate feedback from customers and suppliers to improve the customer experience
• Keep informed and educated on business and developments in the spa/wellness sector, as well as the travel sector overall
• Participate in product training and weekend FAM trips as required

About You:

• Knowledge and/or personal experience in health and wellbeing, for example exercise and fitness, yoga, spa treatments, healthy cuisine, and diet, etc.
• Experience working with high end tour operator or luxury travel agency preferred
• Ability to work and contribute within a virtual team atmosphere with a flexible attitude around the needs of the business
• Be willing and able to meet in a central London location for team building and interaction on an as needed basis (generally once a month)
• Experience working in an environment with specific performance targets
• Above average computer skills
• Strong communication skills - oral and written
• Strong personal organisational skills
• Attention to detail
• Ability to multi-task
• Desire to learn and improve

Benefits:

• Travel to visit our destinations as part of your product education.
• Competitive salary and commission scheme
• 20 days annual leave plus including bank holidays
• Pension Plan
• The opportunity to grow professionally as the company grows.

Other information:
Hours are 09.00 - 17:30 Monday - Friday
Saturday coverage 10.00 - 14.00 on Saturday to be assigned on a rotating basis
Coverage of out of hours client line for emergency calls, assigned on a rotating basis

Interested apply here now or email [e-mail]