Wellbeing & Support Assistant WLS

Integrated Care System; Cardiff; On-site; GBP 20,000 - 28,000; Part time

Job summary

A regional healthcare provider in Cardiff is seeking a Wellbeing and Support Assistant to join the Allied Health Services Team. This part-time role (14 hours/week) is vital for supporting the Wellbeing and Support Hub, facilitating group activities, and contributing to patient care. Strong administrative skills and excellent communication abilities are essential. Benefits include 25 days of annual leave and comprehensive training programs.

Benefits

25 days annual leave

Competitive sick leave policy

Industry-leading training programs

Season ticket loan

Pension contributions

Loan schemes for equipment

Friend referral scheme

Eyecare cost assistance

Blue Light Card benefits

Life assurance

Qualifications

• Ideal experience in healthcare administration.
• Ability to liaise confidently with patients and professionals.
• Desirable background in care-related roles.

Responsibilities

• Support day-to-day running of the Wellbeing and Support Hub.
• Facilitate group sessions and maintain records.
• Deliver compassionate, person-centred care.

Skills

Strong administrative skills

Excellent interpersonal skills

Experience facilitating group activities

Proficient in Microsoft Office

Organised and proactive

Education

Background as a healthcare assistant

Job description

Were looking for a Wellbeing and Support Assistant to join our Allied Health Services Team at the Cardiff and the Vale Hospice. This is a varied and rewarding role supporting the day-to-day running of the Wellbeing and Support Hub (WaSH), where youll liaise with patients, carers, volunteers, and external partners to ensure smooth delivery of activities and workshops. Youll also help facilitate group sessions and maintain accurate records and appointment systems, contributing to the overall wellbeing of those we support.

Main duties of the job

Youll work closely with the Activities Coordinator and the wider multi-disciplinary team, playing a key part in delivering compassionate, person-centred care. This is a great opportunity for someone with strong admin skills and a passion for supporting others in a healthcare environment.

About us

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life.Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job responsibilities

Contract: Permanent, Part-Time 14 hours per week Thursdays and Fridays

Based: Cardiff and the Vale Hospice

What's in it for you:

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eyecare cost
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance for all employees

What were looking for:

• Strong administrative skills, ideally with experience in healthcare administration
• Excellent interpersonal and communication skills, with the ability to liaise confidently with patients, carers, and professionals
• Experience facilitating or supporting group activities or workshops
• A background as a healthcare assistant or in a similar care-related role is desirable but not essential
• Confident using Microsoft Office and managing electronic and paper-based information systems
• Organised, proactive, and able to work independently while managing multiple priorities

Please see the full job description here:https://mariecurie.pagetiger.com/fpgvya/1

Application Process

• Close date for applications:12th August 2025
• Interview Dates:TBC
• As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

For further information or to arrange an informal chat please contact our Hiring Manager Sarah Clements [e-mail]

Person Specification

Qualifications

• Background as a healthcare assistant or in a similar care-related role is desirable but not essential.

Experience

• Strong administrative skills, ideally with experience in healthcare administration. Excellent interpersonal and communication skills, with the ability to liaise confidently with patients, carers, and professionals. Experience facilitating or supporting group activities or workshops.
• A background as a healthcare assistant or in a similar care-related role is desirable but not essential.

Additional criteria

• Confident using Microsoft Office and managing electronic and paper-based information systems. Organised, proactive, and able to work independently while managing multiple priorities.
• None specified.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.