Wellbeing Guide

HealthJobs4U Ltd; Northwich; On-site; GBP 25,000 - 26,000; Full time

Job summary

Delamere invites a Wellbeing Guide to provide high-standard personalised care for guests at CW8 2EH, aligning with Care Standards Act 2000 and Delamere's commitment to safe, individualised care.

You will work with a multidisciplinary team, monitor wellbeing, perform clinical tasks as required, support detox processes, and help maintain morale through compassionate engagement; commitment to confidentiality and professional governance.

Qualifications

• Experience working in a team and independently.
• Knowledge of addiction treatment sector and mental health.
• Good communication skills are essential.

Responsibilities

• Monitor guests' physical and emotional well-being and alert senior colleagues as necessary.
• Support nursing team in tasks such as ECGs, vital signs monitoring (NEWS2), venepuncture, capillary blood glucose, urine drugs screens, urinalysis, breathalyser tests.
• Liaise with Registered Nurse and on-call Doctor regarding results and abnormal diagnostics.
• Contribute to induction and training of new colleagues.
• Assist in monitoring detoxification and general healthcare needs of guests.
• Complete 24-hour reviews with guests to ensure needs are met.
• Chaperone clinical appointments when required.
• Document care clearly and maintain confidentiality.

Skills

Interpersonal skills

Communication skills

Team player

Proactive on shift

Computer literacy

Venepuncture

ECG

Urinalysis

Capillary blood glucose monitoring

Education

Care Certificate

Job description

Job Title - Wellbeing Guide

Contract - Permanent

Reports to Registered Nurse

Location - CW8 2EH

Hours

• Hours:36.75 per week (3 x 12.25-hour shifts)
• Shift Pattern: A mixture of day and night shifts
• Pay Rate: £13.26 per hour

Delamere’s vision is to be a world-class healthcare provider that sets standards for excellence and outcomes in the treatment of addiction. We provide exemplary care in first class facilities to achieve the best possible outcomes for guests.

We are progressive and strive to build our reputation as a thought leader in the behavioural health sector, providing innovative and effective care.

To our guests we make a simple pledge of safe, individualised care.

We provide colleagues with an unrivalled working environment. We are a values-led business and role model a culture that celebrates success. We are passionate about internal progression and offer exceptional internal development and progression for our teams.

About the role

To provide a high standard of personalised care to guests in a sensitive and respectful manner. To ensure that rehabilitation goals, strategies and procedures are implemented to comply with legislation as laid down in the Care Standards Act 2000. To represent Delamere at all levels. To ensure that the nursing team and management are kept informed of activities and developments within Delamere. To ensure that the treatment philosophy is carried out efficiently, effectively, as a model of good practice and with all due reference to statutory and legal requirements.

About the person

• Demonstrable commitment to and focus onquality, promoting high standards to ensurequality guest outcomes.
• Values diversity, operates with integrity andopenness
• Actively develops self and others.
• Great team player and motivator.
• Looks for collective success, listens, involves,respects / learns from the contribution ofothers.
• Passion in mental health and addiction
• Shows enthusiasm to get better everyday

Role Responsibilities

• To monitor the physical and emotional well-being of all guests tobe aware of changes and to alert senior colleagues, as necessary.
• To complete tasks as requested by nursing team or managementand support nursing team in tasks such as, performing ECG’S, vitalssigns monitoring (NEWS2), medication chaperone, venepuncture,capillary blood glucose, urine drugs screens, urinalysis, breathalysertests, uploading of results.
• Liaising with Registered Nurse and on-call Doctor regardinguploading paper results, escalating any abnormal results ofdiagnostics tests, monitoring or guest behaviour.
• To play an active role in the induction and training of new colleagues.
• To support the nurses to monitor the detoxification and generalhealthcare needs of all guests.
• To complete 24-hour review with all guests to ensure their needs arebeing met.
• To perform intentional rounding and safeguard guests within ourcare.
• To chaperone clinical appointments when required.
• Diarise daily tasks that need completing.
• To assist in maintaining morale of guests by communication andcontact - achieved by talking and working with them.
• To work as an effective member of the multi-disciplinary team.
• Engage in and complete training both online and face-to-face.
• To attend to and assist guests in achieving a high standard ofphysical care, meeting nutritional/hydration needs, hygiene,appearance, and good routine.
• To assist guests in the management of their bedrooms and commonareas, as appropriate.
• To support safe infection prevention and control measures as well asthe housekeeping function at Delamere by completing set domestictasks during the night shift.
• To appropriately document and evidence the care provided to a highstandard.
• To observe strict confidentiality in respect of any informationregarding guests.
• To support other teams within Delamere including catering anddomestic teams.
• To support good Clinical Governance adhering to robust and timelyincident reporting in the occurrence of an untoward/unexpectedevent.
• To enable guests are safeguarded appropriately, escalating toRegistered Nurse if disclosures are made and adhering to Delameresafeguarding processes of reporting.

Experience and knowledge

• Experience with working in a team and independently
• Knowledge of addiction treatment sector and mentalhealth
• Ideally, experience in completing physical observationswith support from nursing team
• Ideally, experience of operating within a highly regulatedenvironment and formal governance structure
• Ideally, completed studies into care sector (CareCertificate)
• Good Communication skills are essential
• Full Driving license is required for driving the works van toequine therapy on our weekly visit and specimen runs tothe hospital.
• To escort guests when attending hospital and dentalappointments.
• May need to administer first aid in emergency situations.

Skills and capabilities

• Good interpersonal skills includingconfidence in written and verbalcommunication skills
• Proven ability to manage day-to-dayactivities within the context of longer-termstrategic goals.
• An excellent team player who setsmaintains high standards, motivates andsupports colleagues, promoting personaldevelopment
• Ability to build positive and productiverelationships with healthcare professionals
• Being proactive on shift.
• Some confidence with computer working.
• Willingness to learn.
• Ability to complete necessary clinical skillssuch as venepuncture, capillary bloodglucose monitoring, ECG, urinalysis, UDS etc(desirable)