Wellbeing Coach - Pluss - (St Austell)

Seetec Business Technology Centre; St. Austell; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Volunteer days

Company pension (5%/5%)

Health insurance allowance

Healthcare cash plan + life assurance

Annual pay review

Enhanced parental pay

BenefitHub discounts

Refer a Friend

Job summary

Seetec Group is seeking an Health and Wellbeing Coach in St Austell to support customers facing health and wellbeing barriers to employment. You will manage a caseload, perform holistic assessments, and develop personalised action plans to help individuals progress to sustainable work.

The role combines one-to-one coaching with engaging workshops and strong collaboration with healthcare partners. The successful candidate will have experience in health promotion or wellbeing, with excellent

Qualifications

• Experience in health promotion, wellbeing, employability or related support environment.
• Experience supporting individuals with physical health, mental wellbeing or other barriers to employment.
• Experience delivering one-to-one coaching, mentoring or personalised support, plus facilitating workshops or wellbeing interventions.

Responsibilities

• Manage a caseload of customers with tailored one-to-one coaching and group-based support to improve wellbeing and employment readiness.
• Carry out initial triage and holistic assessments to identify needs, barriers and intervention pathways.
• Develop personalised action plans and deliver coaching interventions to build confidence and resilience.
• Plan and facilitate wellbeing workshops and group sessions on stress management, emotional wellbeing, and healthy lifestyles.
• Support customers with physical health, mental wellbeing and neurodiversity challenges toward employment.
• Work with Employment Advisers, healthcare providers and community organisations to access appropriate support.
• Regularly review progress and adapt support plans to achieve outcomes.
• Maintain accurate customer records and meet performance targets and quality standards.

Skills

Health promotion experience

Wellbeing coaching

Empathy and communication

Caseload management

Group workshop delivery

Assessment and action planning

Interpersonal skills

Digital records management

Education

Relevant health/wellbeing qualification

Experience in employability support

Job description

Job Role

Join our fantastic Wellbeing Team as a Health and Wellbeing Coach.

Are you passionate about helping people overcome challenges, improve their wellbeing and achieve their employment goals? We're looking for a motivated and compassionate individual to provide personalised support to customers experiencing health and wellbeing barriers to employment.

Through a combination of one-to-one coaching, group workshops and tailored interventions, you'll help customers build confidence, resilience and practical coping strategies to improve their overall wellbeing and progress towards sustainable employment.

You’ll manage your own caseload, carrying out initial triage and holistic assessments to understand individual needs, identify barriers and develop personalised action plans. You’ll also work closely with Employment Advisers, healthcare providers and community organisations to ensure customers receive the right support at the right time.

Our ideal candidate will have experience of supporting individuals with physical health, mental wellbeing or other barriers to employment, alongside experience of delivering coaching, mentoring or wellbeing interventions. You'll be an excellent communicator, able to build positive relationships and motivate individuals to achieve meaningful outcomes.

Experience within the employability sector would be advantageous, however,

we welcome applications from candidates with backgrounds in health promotion, wellbeing, coaching or other relevant support services.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary range £26,000 to £29,545 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Seetec Group isan employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners.

People are at the front, centre and heart of every service we provide and each decision we make.

Location: St Austell - This role is primarily office-based, with occasional travel to other locations as required to meet business and service delivery needs.

Contract: Permanent

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 10 November 2026

Key Responsibilities

• Manage a caseload of customers, providing tailored one-to-one coaching and group-based support to improve wellbeing and employment readiness.
• Undertake initial triage and holistic assessments to identify health and wellbeing needs, barriers to employment and appropriate intervention pathways.
• Develop personalised action plans and deliver coaching interventions that build confidence, motivation, resilience and practical coping strategies.
• Plan and facilitate engaging wellbeing workshops and group sessions covering topics such as stress management, emotional wellbeing, communication skills and healthy lifestyles.
• Support customers experiencing a range of physical health, mental wellbeing and neurodiversity-related challenges to make sustainable progress towards employment.
• Work collaboratively with Employment Advisers, healthcare providers, community organisations and other partners to ensure customers can access appropriate support and opportunities.
• Regularly review customer progress, adapting support plans and interventions to achieve positive health, wellbeing and employment outcomes.
• Maintain accurate customer records and consistently deliver against agreed performance targets, contractual requirements and quality standards.

Skills and Experience

Essential

• Experience of working in health promotion, wellbeing, employability or a related support environment.
• Experience of supporting individuals experiencing physical health, mental wellbeing or other barriers to employment.
• Experience of delivering one-to-one coaching, mentoring or personalised support, alongside facilitating workshops, wellbeing interventions or training sessions.
• Good understanding of the relationship between health, wellbeing and employment, and the challenges individuals may face.
• Ability to undertake assessments, identify individual support needs and develop appropriate action plans.
• Excellent communication and interpersonal skills, with the ability to build rapport and motivate a diverse range of customers.
• Ability to manage a caseload, organise workloads effectively and work towards agreed performance targets.
• Competent IT skills, including the use of digital systems to maintain accurate records and deliver face-to-face and virtual support.
• Understanding of safeguarding, confidentiality, data protection and professional boundaries.
• A compassionate, adaptable and non-judgemental approach, with a commitment to supporting positive customer outcomes.

Desirable

• A relevant qualification in health, wellbeing, coaching, counselling, psychology or a related discipline.
• Registration with a relevant professional body, such as the Health & Care Professions Council (HCPC), British Association for Counselling & Psychotherapy (BACP) or British Association for Behavioural & Cognitive Psychotherapies (BABCP), where applicable.
• Experience of working within employment support services or helping individuals progress towards sustainable employment.

Additional Information

PLUSS part of the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities.

Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check.

Seetec support the recruitment of ex- offenders and will not discriminate in any way.

Our full policy statement of Ex-Offenders can be found on our website under About us.

Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.