Wellbeing Centres Duty Officer

Cyngor Sir Ceredigion County Council; Lampeter; On-site; GBP 24,000 - 30,000; Full time

Job summary

Cyngor Sir Ceredigion County Council is seeking a full-time Duty Officer for Lampeter Swimming Pool. The role involves managing facility operations, supervising staff, and ensuring compliance with health and safety. Ideal candidates should possess strong supervisory skills and a commitment to public service.

Benefits

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development opportunities

Qualifications

• Experience in supervising staff in a public setting.
• Ability to manage health and safety legislation effectively.
• Strong communication skills to interact with the public.

Responsibilities

• Open and close facilities, ensuring security.
• Supervise lifeguards and operational staff.
• Assist citizens and deliver high-quality services.

Skills

Supervision

Customer Service

Health and Safety Compliance

Job description

We operate a bilingual policy. All applicants are invited to apply in Welsh, and any application submitted in Welsh will not be treated less favourably than an application made in English.

Please note that the advertised salary for this position is subject to a pending pay award. The final salary will be adjusted in line with the nationally agreed pay award.

Ceredigion County Council is looking to appoint a full-time, permanent Duty Officer at Lampeter Swimming Pool.

As the council’s lead service for delivering and developing physical activity opportunities, you will work closely with the management team to ensure that the service maximises its contribution to improving the health and wellbeing of the county’s citizens.

The Wellbeing Centre Service is embarking on an exciting chapter of change, and if you have the qualities and desire to play an important part in this journey, then we’d welcome your application.

Our ideal candidate will:

• Open and close the buildings, operate the centre on a day-to-day basis in the absence of the Team Manager / Co-ordinator / Support Officer, and be responsible for the security of the premises.
• Supervise and direct the Lifeguard / Operation Attendants and other staff at the facility, ensuring the council’s resources are used efficiently.
• Assist with the development and implementation of all Health and Safety legislation and practices where appropriate.
• Assist citizens of all ages, responding to their inquiries and concerns, and ensuring they have access to up-to-date information.
• Assist with the delivery of high-quality, efficient, and effective services to all customers and potential customers.
• Assist with the delivery of swimming lessons and other classes as required.

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration. We evaluate each applicant on a case-by-case basis, considering the nature and relevance of any convictions related to the role’s responsibilities. Our aim is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please contact us for clarification. Your privacy and dignity are of utmost importance throughout the recruitment process.

What we offer

• Work-life balance
• Lifestyle savings scheme
• Generous employer pension scheme
• Cycle to work scheme
• Learning and development opportunities

Where you'll work

Porth Cymorth Cynnar – Community Wellbeing and Learning

We provide early help, prevention, and intervention services to a range of groups and individuals across the County. Our goal is to identify needs and offer support before issues escalate and more formal intervention is needed. Our key functions include:

• Lifelong Learning and Skills
• Leisure & Wellbeing
• Early Intervention Services
• Support and Prevention Services
• Ceredigion Pupil Referral Unit

Lampeter is a busy local commercial centre.