Wellbeing Advisor

West Northamptonshire Council; Chatham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Generous annual leave

Employee discounts

Learning and development

Health and wellbeing support

Job summary

West Northamptonshire Council is seeking a Wellbeing Advisor to support adults across the region, delivering one‑to‑one and community‑based wellbeing support. You will build trusted relationships, assess needs and help people access services to improve health and independence.

You’ll work with health, social care and community partners, manage a caseload, and deliver group sessions while maintaining accurate records. Hybrid working and development opportunities are available.

Qualifications

• Experience supporting people with health, wellbeing or social needs.
• Strong communication and active listening skills.
• A strengths-based, solution-focused approach.
• Experience of assessments, support planning or case management.
• Good IT skills and the ability to maintain accurate records.
• Health Promotion Level 4 qualification or equivalent experience.

Responsibilities

• Building trusted relationships with residents and understanding what matters most to them.
• Completing wellbeing assessments and creating personalised wellbeing plans.
• Supporting people to make positive, sustainable changes to their health and wellbeing.
• Helping residents access local services, groups, activities and community support.
• Delivering wellbeing sessions and group-based activities within local communities.
• Working closely with health, social care, voluntary sector and community partners.
• Managing a caseload and maintaining accurate records and case notes.
• Carrying out home visits where needed to help people remain safe, independent and connected.

Skills

Strong communication

Active listening

Wellbeing experience

Education

Health Promotion Level 4

Job description

The following content displays a map of the jobs location - The Abbey Centre, Daventry

As a Wellbeing Advisor, you'll work alongside adults across West Northamptonshire, helping them improve their health, wellbeing and independence. You'll support people facing a wide range of challenges, building trusted relationships and helping them take practical steps towards positive change.

This is a varied role that combines one-to-one support, community outreach and partnership working. You could be helping someone access local activities and services, supporting them to improve their physical or mental wellbeing, or helping them navigate services when life feels overwhelming.

You'll be joining a large, supportive team of Wellbeing Advisors, Coordinators and Team Leaders who are passionate about helping people thrive. Everyone brings something different to the team, and that's exactly how we like it.

This particular vacancy sits within our rural team, so you'll spend time working across communities including Daventry, Towcester and surrounding areas, with regular face-to-face clinics and community-based work.

Interview will be held week commencing 21st September.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

What will you be doing?

• Building trusted relationships with residents and understanding what matters most to them


• Completing wellbeing assessments and creating personalised wellbeing plans


• Supporting people to make positive, sustainable changes to their health and wellbeing


• Helping residents access local services, groups, activities and community support


• Delivering wellbeing sessions and group-based activities within local communities


• Working closely with health, social care, voluntary sector and community partners


• Managing a caseload and maintaining accurate records and case notes


• Carrying out home visits where needed to help people remain safe, independent and connected

Why Work for Us?

You'll be part of a friendly, experienced team that values collaboration, shares knowledge and supports one another. Working alongside colleagues from wellbeing, health, social care and community services, you'll gain insight from a wide range of perspectives and experiences.

We're committed to helping our people grow, with access to apprenticeships, qualifications, coaching, mentoring and leadership development, alongside learning that's directly relevant to your role.

Alongside a rewarding career, we offer:

• Flexible and family-friendly working arrangements


• Hybrid working arrangements


• Generous annual leave


• Employee benefits and discounts


• Learning and development opportunities, including qualifications and apprenticeships


• Health and wellbeing support

About you

We're looking for someone who combines kindness with structure.

You're probably the kind of person who naturally puts people at ease. You listen without judgement, build rapport quickly and enjoy helping people find solutions that work for them. You understand that meaningful change often happens through small, achievable steps and you know how to encourage and support people along the way.

You may already have experience in wellbeing, health, social care, community support, housing, public health or a related field. What's most important is your ability to work collaboratively with people, recognise their strengths and help them move forward with confidence.

You'll bring:

• Experience supporting people with a range of health, wellbeing or social needs


• Strong communication and active listening skills


• A strengths-based, solution-focused approach


• Experience of assessments, support planning or case management


• Good IT skills and the ability to maintain accurate records


• A Level 4 qualification in Health Promotion or a related discipline (or equivalent relevant experience)

You'll also need to be able to travel independently across West Northamptonshire, as this role involves working within local communities and attending face-to-face appointments.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us .

West Northants Council, where careers thrive.