Welfare Advisor

Bucks Student Union; Bath; On-site; GBP 29,000 - 34,000; Full time

Job summary

A student-led organization in Bath is seeking a Welfare Advisor to support students in academic, financial, and welfare matters. This full-time role involves providing tailored guidance and advocacy while navigating university processes. The ideal candidate should have a degree-level education, advising qualifications, and experience with diverse student groups. Excellent communication and organizational skills are essential. This position offers a salary of £29,588 - £33,002, plus benefits including 40 days annual leave and development opportunities.

Benefits

Over 40 days paid annual leave

Competitive pension

Development opportunities

Wellbeing support

Discount schemes

Qualifications

• Recent advice work experience (paid or voluntary).
• Awareness of current issues facing students.
• Experience working with diverse groups.

Responsibilities

• Support students with academic, financial, and welfare issues.
• Provide one-to-one advice and advocacy.
• Assist with financial hardship applications.

Skills

Interpersonal and communication skills

Strong organizational skills

Research and report writing skills

Flexibility and teamwork

Education

Good general education to degree level or equivalent

Qualification in representation, advocacy, or advisory area

Job description

Welfare Advisor

Are you passionate about supporting students and helping them navigate university life? If so, we are looking for a dedicated and approachable Welfare Advisor to join our Students' Union Advice Centre team.

The Role

In this pivotal role, you'll provide guidance on a wide range of academic, financial, housing, and welfare issues, ensuring students receive the support they need to thrive at university. You will work with healthcare students at our Uxbridge campus, offering one-to-one advice, tailored support, and advocacy when needed. Your work will include supporting financial hardship applications, providing budgeting advice, and informing students about academic processes and university regulations, making a real difference to their university experience.

Bucks Students' Union is a democratic, student-led organisation committed to improving student life and bringing positive change.

Qualifications and Experience

• Good general education to degree level or equivalent
• Qualification in representation, advocacy, or advisory area
• Recent advice work experience (paid or voluntary)
• Awareness of current issues facing students
• Knowledge of Higher Education and university regulations, especially academic
• Experience working with diverse groups

Special Requirements

• Commitment to equal opportunities
• Ability to work in a student-led, democratic environment
• High standards of customer care
• Self-reliance and initiative
• Flexibility and adaptability to changing work conditions
• Ability to prioritize and meet deadlines
• Excellent research and report writing skills
• Willingness to travel between sites

Core Competencies

• Excellent interpersonal and communication skills
• Strong organizational skills
• Ability to plan, deliver, and multitask
• Project management skills
• Efficient resource management
• Flexibility and teamwork
• Proficiency in IT and word processing
• Meticulous attention to detail

Salary: Grade E: £29,588 - £33,002 + London Allowance

Job Type: Full-time, Permanent (37 hours/week, Monday-Thursday 9am-5pm, Friday 9am-4.30pm) with occasional flexibility

Closing Date: Sunday, 7th September 2025 at midnight

Benefits

• Over 40 days paid annual leave
• Competitive pension
• Development opportunities
• Wellbeing support
• Discount schemes