Welcome Team Member - Brighton

Guesthouse; Brighton; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Boutique hotel character

Small close-knit team

Competitive pay

Birthday holiday

All breaks are paid

Free shift meal

Staff discounts at other properties

Brighton stay memories

Job summary

No. 124 Brighton by GuestHouse is a small, stylish, family-run boutique hotel looking for a Welcome Team Member who can greet guests with warmth, wit and Brighton flair. The role is full-time (40 hours), five days out of seven, with shift work.

You’ll welcome guests, help with check-ins, share local tips and keep the lobby buzzing with energy and colour that makes Brighton unforgettable.

Qualifications

• A natural people-person who knows how to make everyone feel at home.
• Calm and organised, even when check-in feels busy.
• Loves conversation about local culture and seaside.
• Hospitality experience is handy, but a sparkling personality is essential.

Responsibilities

• Welcoming weekenders, festival-goers, and seaside dreamers with effortless charm.
• Checking in/out guests smoothly - no stress, just good vibes.
• Sharing local tips, from the quirkiest Lanes boutiques to the best spot for sunset over the sea.
• Keeping our lobby buzzing with the same energy and colour that makes Brighton unforgettable.

Skills

People skills

Calm under pressure

Hospitality experience

Job description

Welcome Team Member - Brighton

Hello Brighton

Now recruiting for a Welcome Team Member at No. 124 Brighton by GuestHouse opposite the West Pier on Kings Road.

Do you sparkle brighter than the Brighton Palace Pier lights? Can you turn a weary traveller into a smiling guest faster than you can say "room with a view"?

Here at No. 124 Brighton by GuestHouse, we're a small but stylish, family-run boutique hotel, and we're looking for a Welcome Team Member who can greet guests with warmth, wit, and just the right touch of Brighton flair.
Please note, this is a full time role (40 hours) working 5 days out of 7 (shift work)

What you'll be doing:

• Welcoming weekenders, festival-goers, and seaside dreamers with effortless charm.
• Checking in/out guests smoothly - no stress, just good vibes.
• Sharing local tips, from the quirkiest Lanes boutiques to the best spot for sunset over the sea.
• Keeping our lobby buzzing with the same energy and colour that makes Brighton unforgettable.

What we're looking for:

• A natural people-person who knows how to make everyone feel at home.
• Calm and organised, even when check-in feels busier than the beach on a sunny bank holiday.
• Someone who loves conversation, whether it's about vintage shops, live music, or where to find the best chips on the beach.
• Hospitality experience is handy, but a sparkling personality is essential.

If your aspiration is to work for a company that understands you and trusts your instincts when it comes to hospitality and you've been looking for this kind of role for a while. Guess what, we've been looking for you too!

What's in it for you!

• Be part of a boutique hotel with character, charm, and a dash of seaside quirk.
• Be part of a small, close-knit team where your ideas matter.
• Competitive pay, and plenty of guest-powered stories.
• An extra holiday day for your birthday.
• All breaks are paid.
• Our team have their own team room - with their own pantry full of food, to use whenever they like. Grab a snack! Plus, get a free meal on shift.
• You can stay/dine with your family and friends in any of our hotels/restaurants/spas at a great discount.
• The joy of making every guest's Brighton stay as memorable as the city itself.