Welcome Host

Portico; Salford; On-site; GBP 27,000; Full time

Job summary

A prominent hospitality service provider seeks a Welcome Host in Salford to deliver exceptional client care for one of the largest international banks. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to handle multiple requests. This role offers a competitive salary of £26,500 per annum and a variety of employee benefits including generous holiday allowance and pension contributions.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts at high street retailers

Qualifications

• Previous experience in a customer service role is essential.
• Ability to handle multiple requests simultaneously.

Responsibilities

• Provide the highest level of client care and personal service.
• Manage Reception and welcome services.
• Answer queries related to the office space.

Skills

Excellent communication skills

Exceptional attention to detail

Proactive attitude

Ability to engage with others

Flexibility

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Would you like to be based at the Manchester offices of one of the largest international banks in the world?

We are looking for a Welcome Host (Colleague Support Host) to help the team in place to ensure that this prestigious bank remains a trailblazer for positive visitor experience and service excellence.

The role of the Colleague Support Host is to provide the highest level of client care and personal service to all stakeholders in the Clients’ business. This involves Reception, welcome services, hosting, and answering queries related to the office space.

Shifts: 40 hours per week, shifts between 7am-5pm, from Mon-Fri

Salary: £26,500 per annum

Qualifications

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible, and have a can-do attitude.

The successful candidate must be able to engage with others to create rapport and handle multiple requests simultaneously.

Previous experience in a customer service role or front of house role is essential.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
• Our Training Academy provides excellent training and development opportunities