Welcome Host

Portico Corporate Reception Management; London; On-site; GBP 33,000; Full time

Job summary

A corporate services company in London is seeking a Welcome Host to provide exceptional customer service in a high-end environment. Responsibilities include welcoming clients, managing administrative tasks, and supporting team development. The ideal candidate should be proactive, flexible, and have prior customer service experience. This position offers a competitive salary and various employee benefits.

Benefits

Competitive holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour confidential helpline

Access to discounts and benefits platform

Training Academy opportunities

Lunch on duty

Qualifications

• Previous experience in customer service or front-of-house roles is essential.
• Ability to work in a high-end corporate environment.

Responsibilities

• Meet and greet visitors and clients.
• Perform administration tasks and room bookings.
• Liaise with Office Managers and contractors.

Skills

Excellent computer skills

Strong communication skills

Proactive attitude

Flexibility

Customer service orientation

Job description

Are you an outgoing individual who loves to deal with people every single day and can build relationships with anyone you come across?

Do you have a genuine passion for excellent customer service and a strong desire to join a company that puts people first?

Are you looking to take your next step in the corporate world?

Then look no further, as Portico is now hiring for a Welcome Host, based in one of our big four auditors!

You will be part of a true family, working in a team of talented individuals who will support your self-development and any goals you might have.

The role is diverse. No day is the same, as you will have the opportunity to get involved in everything around the front desk—from meet & greet to administration tasks, room bookings, and liaising with Office Managers and contractors. This role allows you to hone your skills and acquire new ones.

Shift pattern: Monday - Friday, 8-hour shifts between 7 am and 6 pm

Salary: £32,844

Qualifications: The ideal candidate will have excellent computer & communication skills, a proactive attitude, flexibility, and the ability to work with different teams. Most importantly, a genuine passion for delivering 5-star service in a high-end corporate environment. Previous experience in customer service or front-of-house roles is essential.

Additional Information:

What's in it for you?

• Competitive holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour confidential helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform offering savings at high street retailers, hotels, cinemas, and more
• Training Academy providing excellent training and development opportunities
• Lunch on duty