Welcome Host

Haven; Lancashire; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading family-focused resort in Lancashire is seeking a part-time Welcome Host to greet guests and create memorable first impressions. Responsibilities include welcoming guests, assisting with check-in, and providing information about the park. Ideal candidates are friendly, adaptable, and possess strong communication skills. This position offers attractive pay and exclusive perks, making it a great opportunity for those who love guest engagement.

Benefits

Up to 50% off on-park dining

20% discounts on Haven Holidays

Career development opportunities

Qualifications

• Previous experience in a customer-facing role is beneficial but not essential.
• Friendly, approachable, and confident in interacting with guests of all ages.
• Flexible availability, including weekends and peak times.

Responsibilities

• Welcome guests and owners warmly upon arrival at our check-in gate.
• Assist with the check-in process and verify passes.
• Act as an on-site information guide for guests.

Skills

Friendly and approachable demeanor

Strong communication skills

Ability to adapt in a dynamic environment

Job description

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Position: Welcome Host
Type: Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Welcome Host, where you’ll be the first friendly face our guests and owners see, making their arrival experience feel special from the moment they check in!

We are seeking a warm, welcoming host to greet guests and owners, check passes, and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant, guest-focused role, this is the perfect opportunity for you.

Key Responsibilities
- Primarily based outdoors, you'll welcome guests and owners warmly uponarrival at our check-in gate.
-Create a great first impression while assisting with the check-in process.
- Verify passes, answer questions, and offer helpful information on parkamenities, events, and activities.
- Act as an on-site information guide, helping guests get acquainted with thepark and plan their stay.
- Handle any initial queries or issues, ensuring our guests and owners feelvalued and cared for.
- Collaborate with other teams to create a smooth, welcoming environment fromarrival to departure.

Requirements
- Previous experience in a customer-facing role is beneficial but not essential.
- Friendly, approachable, and confident in interacting with guests of all ages.
- Strong communication skills and a passion for providing excellent service.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.