Weighbridge Operative

THE HILLS GROUP; Padworth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare Cash Plan - dental, optical

Wellbeing Hub

Employee assistance programme

Enhanced holiday allowance

Cycle-to-Work Scheme

Exclusive discounts

Learning & development platform

Volunteering days

Job summary

The Hills Group is seeking a Weighbridge Operative to help run the quarry day‑to‑day, manage weighbridge operations and accurately process all vehicle movements using a computerised weighing system.

You will deliver excellent customer service, liaise with the Sales Office, process cash sales and maintain accurate records, while supporting transport coordination and regulatory compliance across Wiltshire and surrounding areas.

Qualifications

• Excellent customer service and accurate processing of vehicle movements on the weighbridge.
• Ability to liaise with the Sales Office and communicate additional requirements and discrepancies.
• Maintain compliance with policies and ensure materials are supplied only to authorised customers.
• Process cash sales transactions accurately and professionally.
• Complete daily weighbridge administration and reconcile documentation.
• Support transport coordination and vehicle scheduling for timely deliveries.
• Maintain accurate records and documentation for site operations and compliance.
• Strong communication and interpersonal skills with customers, drivers and colleagues.
• Organised and detail oriented with good IT system skills.

Responsibilities

• Deliver excellent customer service by processing vehicle movements accurately through the weighbridge system.
• Liaise with Sales Office to communicate customer requirements and amendments.
• Ensure access to materials only for authorised customers and maintain compliance.
• Handle cash sales transactions in line with procedures.
• Record tonnages and prepare information for the Sales Office daily.
• Assist with transport coordination and routing to ensure timely deliveries.
• Keep records and documentation up to date for regulatory compliance.

Skills

Customer service

Communication

IT systems

Organisational skills

Attention to detail

Interpersonal skills

Teamwork

Tools

Weighbridge software

Job description

As our Weighbridge Operative, you will play a key role in the smooth day‑to‑day running of the quarry, managing the weighbridge operation and accurately processing all vehicle movements in and out of site using a computerised weighing system.

What you will be doing:

As our Weighbridge Operative, you will:

• Deliver excellent customer service by ensuring customer requirements are met and all vehicle movements are processed accurately and efficiently through the weighbridge system.
• Liaise closely with the Sales Office, communicating additional customer requirements, order amendments, and any discrepancies in scheduled deliveries.
• Maintain compliance with company policies and procedures, ensuring materials are supplied only to authorised customers.
• Process cash sales transactions accurately and professionally in line with company procedures.
• Complete daily weighbridge administration, including recording tonnages, reconciling documentation, and preparing information for the Sales Office.
• Support the coordination of transport and logistics activities, assisting with vehicle scheduling and routing to ensure timely deliveries.
• Maintain accurate records and documentation to support efficient quarry operations and regulatory compliance.
• Customer-focused, with a friendly and professional approach.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with customers, drivers, and colleagues.
• Strong organisational and administrative skills, with excellent attention to detail.
• Proficient in the use of IT systems.

Desirable:

• Previous experience in the Quarry industry or in a similar role would be advantageous.

Across Wiltshire and surrounding counties, The Hills Group of companies manages and recycles waste, produces essential construction materials through quarrying and ready mixed concrete, and builds award-winning homes in sought after locations.

Established in 1900 and family-owned, The Hills Group has evolved over the past four generations into a multi-million pound business, harnessing the latest technologies, pioneering major infrastructure projects, and employing over 600 people.

Whether extracting minerals, managing and recycling waste or building new homes, the same qualities of energy, enterprise, affability and confidence with which Hills was founded, still characterise the Hills business today.

Hills is committed to providing an equitable workplace for all. We aim to ensure our workplaces are free from discrimination, and that our current and future colleagues are treated fairly and with dignity and respect. Please feel free to contact us directly should you wish to discuss how we can ensure a positive experience for you.

We are looking for a Weighbridge Operative to join our team in Mortimer. This is a full-time, permanent role with a competitive salary and a fantastic benefits package.

• Healthcare Cash Plan - dental, optical, physiotherapy, prescriptions + free 24/7 remote GP for you and your family.
• Award-Winning Online Wellbeing Hub - expert resources to support your mental, physical, and financial wellbeing.
• 24/7 Support When You Need It - confidential employee assistance programme helpline (managed by an external provider) and up to 6 free counselling sessions every year.
• Family-Friendly Benefits - enhanced maternity and paternity policies, plus life assurance for peace of mind.
• Generous Holiday Allowance - 21 days (rising to 28) with the flexibility to buy or sell days - All manageable via our employee self-service mobile app.
• Good attendance credits - earn good attendance credits which can be traded in for more holiday days.
• Cycle-to-Work Scheme - save money, stay fit, go green.
• Exclusive Discounts - big savings on shopping, dining, gyms, travel, and entertainment.
• Grow Your Career - access to ongoing training and development via our "Learning For All" platform.
• Make a Difference - up to 2 paid volunteering days each year for causes you care about.