Weekend Team Leader

Recruitment Solutions Wales; Port Talbot; On-site; GBP 32,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Team Leader for a warehouse facility in Port Talbot. The role involves overseeing operations, managing staff training, and ensuring compliance with EHS standards. The ideal candidate will successfully handle materials management and develop a strong customer service ethic among the team to meet business objectives. Competitive applicants should have a background in warehouse management and experience in leading teams. To apply, send your CV to the specified email.

Qualifications

• Experience in warehouse operations and team management.
• Proven ability to train and develop staff.
• Strong customer service focus.

Responsibilities

• Induct, train, and retain staff.
• Manage performance and conduct issues.
• Ensure compliance with EHS policy.
• Drive operational efficiency and customer service.
• Manage workplace and equipment in line with legal requirements and the Client's EHS policy.
• Manage EHS performance to minimise KPI targets and align with business EHS performance targets.
• Ensure staff focus on the customer and convert business strategy into day-to-day activities.
• Instil a customer service ethic and ensure queries are dealt with efficiently.
• Ensure customer service level meets company objectives, via measurement and corrective action.

Job description

RSW are currently seeking a Team Leader to join our Client’s team based in Kenfig Industrial Estate in ensuring the smooth operation of their warehouse facility. The ideal candidate will be responsible for handling various tasks related to materials handling, stock management, and shipping and receiving and overseeing the warehouse teams and their operations.

• Induct, train, and retain staff of the required number and caliber.
• Continuously assess branding staff against identified performance criteria and address issues of performance and conduct within the warehouse and deal with these by applying the Clients HR policies.
• Ensure all training requirements are met and regularly reviewed.
• Manage, support and coach operational staff.

Operational efficiency

• Manage workplace and equipment in line with legal requirements and the Clients EHS policy.
• Manage EHS performance to minimise the Clients KPI’s and in line with business EHS performance targets.
• Ensure all staff focus on the customer and find ways to meet customer needs converting business strategy into practical day to day activities.
• Instil a customer service ethic throughout production and ensure that queries are dealt with efficiently.
• Ensure customer service level meets company objectives, through measuring and taking corrective action where necessary.

By applying you’re giving consent for Recruitment Solutions Workforce Ltd, to contact you regarding this job and other vacancies we’re recruiting for.

Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles.

To apply, please send CV to [e-mail]