Weekend Support Worker

Solace Women's Aid; London; On-site; GBP 25,000 - 35,000; Full time

Job description

Hours: 1 x Saturday shift and 2 x Sunday shifts a month as required by the service (22.5 hours a month)

Contract: Fixed Term until 31st January 2026 with possible extension.

Closing Date: 02/05/2025

Virtual Interview Date: 08/05/2025

Our purpose is to end the harm done through domestic and sexual violence to all survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men, and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Ella House is a temporary accommodation service supporting single women experiencing multiple and additional needs in Haringey. These needs include significant mental health issues (suicide ideation, self-harm, personality disorder, complex PTSD, psychosis, and paranoia) and may also involve a history of substance and alcohol misuse and involvement with the criminal justice system. We often have women with other significant disabilities and health, care, and support needs. Ella House is staffed 24/7. We provide robust risk and needs assessments and safety planning, plus emotional and practical support. We work in a trauma-informed way, implementing a psychologically informed environment. We provide wellbeing groups, as well as wellbeing and life skills activities.

About the Role

You will provide weekend cover as required by the service on a Sunday and agreed on a monthly rota basis. This can consist of a mixture of early, day, or late shifts. You will complete wellbeing checks and be available to support in a crisis. Weekend cover will include some housekeeping and H&S tasks, completing regular wellbeing checks and offering emotional and practical support to women in the service. This role is predominantly lone working, and you will need to be able to work independently and proactively. You should already have experience working with service users who have experienced multiple disadvantages and have a passion for implementing wellbeing activities. An in-depth understanding of the needs of women from diverse backgrounds is essential. You will receive quarterly supervision with your line manager and have the option to attend team meetings and clinical supervision.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and VAWG and its impact on women and their children, as well as experience providing emotional support and crisis management.

You will have experience managing risk and following case management procedures to meet the needs of the client group, and the ability to offer wellbeing and life skills activities in a flexible and inclusive way.

You will have a working knowledge of the policy and procedures for refuge accommodation and experience supporting women with additional needs.

Additionally, you will have excellent administrative and time management skills and the ability to effectively follow the handover and agreed support and safety plans established with the key worker and service manager.

How to Apply?

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

1. Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us at [e-mail].

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS), and right to work in the UK checks.