Overview
We are looking for a smiley, enthusiastic & reliable employee to join our team. Must be able to work a FULL Day on a Saturday to cover a supervisor if needed and some Sundays. The ideal candidate will be hard working, friendly and enthusiastic with a passion to work with children and in hospitality.
Requirements
- This is a customer facing role so ongoing personality required - Outgoing, friendly, enthusiastic and fun.
- At ease with children of all ages and able to communicate and relate to adults and children alike
- Have a ‘can do’ attitude
- Reliable and flexible
- Able to work on own initiative
- Excellent customer service skills
- A passion to work with children and in hospitality
- Hard working, reliable & positive attitude
- Must be of smart appearance, clean and hygienic.
- Key team worker but with the ability to work on own at times.
- To have a proactive flexible approach (e.g. happy to get into a costume and dance with children if required. Willing to support the team with general duties during busy periods or in the absence of others)
- Attention to detail such as cleanliness, smart appearance and going the extra mile for our customers.
- Experience in face to face customer service in a Children’s entertainment environment is preferred but not essential.
Job role includes
- Meeting and greeting children and guests
- Setting up party rooms
- Leading children to and from activities
- Delivering food to parties
- Ensuring that all guest have a fun experience
- Supervision of the soft play area to ensure that children are playing safely and adhering to the rules of play.
- Cleaning duties in the soft play, ensuring that the area is safe and clean before customers enter and during opening hours, ensuring areas are clean and presentable at all times
- Cleaning tables
- General cleaning duties
- Customer registration - ensuring customers are signing in and out
- Serving food and drink
- Monitoring all equipment to ensure it is safe to use and reporting any issues
- All other duties as business requires