Weekend Sales Assistant

Yorkshire Trading Company Ltd; Whitby; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business in Whitby is seeking a weekend team member to provide excellent customer service and maintain store standards. This role, ideal for college students, involves restocking, cash handling, and engaging with customers. No prior retail experience is necessary as training will be provided. The position offers competitive pay rates and benefits including annual leave and a pension scheme.

Benefits

5.6 weeks annual leave pro rata

Work place pension scheme

12.5% discount at stores after 6 week induction

Qualifications

• Previous retail experience would be beneficial but is not essential as training will be given.
• Basic understanding of sales principles and customer service practices.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Process sales through our Epos till system - Training given.

Skills

Good communication and interpersonal skills

Customer service focus

Friendly, helpful, engaging personality

Job description

Overview

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We have an opening for a weekend team member in our Whitby store.

The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling.

The position offered is: 14 hours Weekends Only (may suit college students)

Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay Rates (per Hour)

• Age 21+ £12.21
• 18-20 £10.00
• 16-17 £7.55

Job Types: Part-time, Permanent

Part-time hours: 14 hours per week