Weekend Retail Assistant

LKQ Corporation; Portsmouth; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth across UK & Europe

Pension contributions

Life assurance

Employee assistance programme

Gym discounts

Healthcare perks

Cycle to work scheme

Retail & staff discounts

Job summary

LKQ UK & Ireland is seeking a Retail Assistant to be the first point of contact for customers, offering expert advice to help them find the right parts and products. You’ll drive sales, build relationships, and deliver excellent service in a fast-paced environment.

Join LKQ to grow your career across the UK & Europe with a supportive team, competitive pay, and a range of benefits including pension, health perks, and staff discounts.

Qualifications

• Excellent communication to build customer relationships.
• Strong focus, energy and drive.
• Good business sense and customer service excellence.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilising relevant business data to understand the opportunities across all customer bands and product groups.

Skills

Customer relationships

Communication skills

Business acumen

Customer service

Job description

As a Retail Assistant at LKQ UK and Ireland you’ll be the first point of contact for our customers, offering expert advice to help them find the right parts and products. You’ll play a key role in driving sales, building strong customer relationships, and delivering excellent service every day. If you’re passionate about automotive, great with people, and thrive in a fast-paced environment, this is the role for you.

What we offer

• Competitive Salary– We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions – We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills and Experience

• Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

Why Work for LKQ

• People First:We value our employees just as much as our customers.
• Work-Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.