Weekend Receptionist/Welcome Host

Waylands; Reading; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned car dealership in Reading is seeking a Weekend Receptionist/Welcome Host to provide a first-class visitor experience. Responsibilities include greeting customers, managing phone calls, and maintaining showroom cleanliness. The ideal candidate should have excellent communication skills, a professional demeanor, and be familiar with Microsoft Office. This part-time position offers a salary of £12.21 per hour, with flexible hours on weekends.

Benefits

31 days holiday pro-rata including Bank Holidays

Employee support programme

Discounted vehicle parts and servicing

Training and career progression opportunities

Contributory pensions scheme

Life insurance of 3x salary

Qualifications

• Well presented with a friendly demeanor.
• Ability to manage customer interactions efficiently.
• Flexibility to cover for other hosts when needed.

Responsibilities

• Meet, greet, and register customers and visitors.
• Answer phone calls and transfer appropriately.
• Manage post and courier services.
• Maintain showroom cleanliness.

Skills

Excellent communication skills

Team player

Professional manner

Microsoft Office proficiency

Job description

Waylands Kia, Reading

We are looking for a customer focused Weekend Receptionist/Welcome Host at our Kia dealership just outside Reading town centre.

This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first-class visitor experience and getting to know our customers. Our preferred candidate will bring personality, warmth and efficiency to the role.

Waylands is a successful and growing motor retail group, with 15 representation points across the Thames Valley and the M4 corridor, extending into South Wales.

Duties Will Include

• Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments
• Answering the phone and transferring to Sales, Service and Parts, or recording messages on the call log.
• Post and courier management
• Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager
  
  

About You

• You should be well presented
• You should be a team player
• You must have excellent communication skills and a professional manner.
• You should be comfortable using Microsoft Office and related software packages
• Preferably have enough flexibility to cover holiday and sickness with other showroom hosts
  
  

Salary, Hours And Benefits

• Salary: £12.21 per hour
• Hours: Saturdays (8.30am to 5pm with a 30-minute break) and Sundays (10am to 4pm), a total of 14 hours per week.
• A pro-rata percentage of 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 3x salary
  
  

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for an unprecedented six years running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger. If you’re interested in learning more, we’d love to receive your application.