Weekend Receptionist Host

TN United Kingdom; Cambridge; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a Weekend Receptionist Host to provide exceptional customer service in a vibrant dealership environment. This part-time role involves greeting visitors, managing phone inquiries, and supporting administrative tasks. Ideal candidates will possess strong communication skills and a passion for customer satisfaction. Join a dynamic team where your contributions will be valued, and enjoy benefits like life assurance and a pension scheme. If you thrive in a fast-paced setting and are eager to make a positive impact, this opportunity is perfect for you.

Benefits

Life Assurance

Pension Scheme

Discounted Car Purchase Scheme

Discounted Shopping Portal

Qualifications

• Previous customer service experience in a professional environment is preferred.
• Confident in communication both face-to-face and over the phone.

Responsibilities

• Greet visitors warmly and assist with their queries.
• Manage phone calls and direct them to the appropriate team.
• Assist with administrative tasks as needed.

Skills

Customer Service

Communication Skills

IT Skills

Organizational Skills

Job description

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Job titleWeekend Receptionist Host Job referenceREQ10469 Date posted25/10/2024 Application closing dateBlank LocationMercedes-Benz of Southampton SalaryNational Living Wage Contractual hours15 BasisPart time Job category/typeBlank AttachmentsBlank Job description

Role: Receptionist/Showroom Host

Location: xxxx

Hours: 15 hours, Saturday and Sunday

Salary: £ Per Hour

Benefits: life assurance and pension scheme , discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 24 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 143 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

The role

As the Receptionist/Showroom host, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the dealership. You will be based on reception, and will be taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

Who you are

You will have previous customer service experience, ideally within a professional, customer facing environment although this is not essential

You will be confident talking to customers in a professional manner both on the telephone and face to face, ensuring they have a great experience in our dealership

You will have good IT skills and be happy to support with administration duties

You will be a self-starter, organised and someone who takes pride in what they do

What you’ll do

Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member

Take phone calls and respond to queries as appropriate, transferring to the correct individual or team

Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked

Deal with incoming and outgoing mail and deliveries

Assist with administrative tasks as required

If you would like to know more about this opportunity, or a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.