Weekend Receptionist Host

Marshall Motor Group; Cambridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

Marshall Motor Group seeks a Weekend Receptionist/Showroom Host. This part-time role requires delivering excellent customer service, handling incoming calls, and managing dealership administrative tasks. Ideal candidates will be organized self-starters with strong IT skills, ready to provide a warm welcome to guests.

Benefits

Life assurance

Pension scheme

Discounted car purchase scheme

Discounted shopping portal

Qualifications

• Previous customer service experience, ideally in a professional environment.
• Confident in professional customer interactions both on the phone and face to face.

Responsibilities

• Greet and assist dealership visitors with queries.
• Take phone calls and respond as appropriate.
• Provide refreshments for visitors and maintain the area.

Skills

Customer Service

IT Skills

Job description

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Job titleWeekend Receptionist Host Job referenceREQ10469 Date posted25/10/2024 Application closing dateBlank LocationMercedes-Benz of Southampton SalaryNational Living Wage Contractual hours15 BasisPart time Job category/typeBlank AttachmentsBlank Job description

Role: Receptionist/Showroom Host

Location: xxxx

Hours: 15 hours, Saturday and Sunday

Salary: £ Per Hour

Benefits: life assurance and pension scheme , discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 24 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 143 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

The role

As the Receptionist/Showroom host, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the dealership. You will be based on reception, and will be taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

Who you are

You will have previous customer service experience, ideally within a professional, customer facing environment although this is not essential

You will be confident talking to customers in a professional manner both on the telephone and face to face, ensuring they have a great experience in our dealership

You will have good IT skills and be happy to support with administration duties

You will be a self-starter, organised and someone who takes pride in what they do

What you’ll do

Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member

Take phone calls and respond to queries as appropriate, transferring to the correct individual or team

Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked

Deal with incoming and outgoing mail and deliveries

Assist with administrative tasks as required

If you would like to know more about this opportunity, or a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.