Weekend Receptionist - Bank

Bupa; Gloucester; On-site; GBP 10,000 - 40,000; Part time

Job summary

Wingham Court Care Home is seeking a Receptionist to be the first point of contact for residents and visitors. The role involves managing enquiries and supporting administrative tasks while maintaining a friendly and caring environment. Ideal candidates will have customer service experience and strong interpersonal skills.

Benefits

Flexible working patterns

Comprehensive induction

Free meal on every shift

DBS Check and Uniform provided

Access to gym discounts

Qualifications

• Experience as a Receptionist with a focus on excellent customer service.
• Ability to build strong relationships with residents and their families.
• Dedicated and efficient, capable of handling a varied workload.

Responsibilities

• Act as the first point of contact for visitors to the care home.
• Manage new enquiries and support the Home Manager with clerical duties.
• Conduct show-arounds within the care home.

Skills

Customer service

Organisational skills

Friendly manner

Caring attitude

Job description

Wingham Court Care Home, Oaken Lane, Claygate, Esher KT10 0RQ

CQC rating: GOOD

Carehome.co.uk rating: 9.8/10

Salary: £12.80 - £13.80 per hour

Bank contract - zero hours

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll Help Us Make Health Happen By

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
  
  

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

Joining Bupa in this role you will receive the following benefits and more:

• Flexible working patterns to fit around you
• Comprehensive induction (fully paid)
• Free meal on every shift
• DBS Check and Uniform provided and paid for by Bupa
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
  
  

Why Bupa?

We ’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa ” , we champion diversity, and we understand the importance of our people representing the communities and customers we serve . That’s why w e especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer a n interview /assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

• Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
  
  

Wingham Court

Location Status

On site

Salary Amount

£12.80 - £13.80

Unposting Date

Ongoing

Care Home Postcode

KT10 0RQ

Job

Administration

Disqualification questions

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