Weekend Receptionist - Bank

Bupa Global; Esher; On-site; GBP 20,000 - 25,000; Full time

Job summary

Bupa Global is seeking a Receptionist for its care home in Esher, responsible for first impressions and managing enquiries. This role focuses on delivering excellent customer service and supporting administrative duties. The ideal candidate will possess a caring attitude and good organizational skills, contributing significantly to residents' experiences.

Benefits

Flexible working patterns

Comprehensive induction

Free meal on shift

Paid DBS Check and Uniform

Discounts for gyms and fitness facilities

Qualifications

• Experience as a Receptionist with strong customer service skills.
• Friendly manner and organized approach.
• Ability to build strong relationships with residents and staff.

Responsibilities

• First point of contact for all visitors.
• Managing enquiries and conducting show-arounds.
• Supporting administrative tasks for the Home Manager.

Skills

Customer Service

Organised

Approachable

Job description

Requisition Title

Job Number:

Job Number:

WIN00SL

Wingham Court

Surrey KT10 0RQ

Wingham Court Care Home, Oaken Lane, Claygate, Esher KT10 0RQ

CQC rating: GOOD

We make health happen

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing

Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed.

Key Skills / Qualifications needed for this role:

You’ve worked as a Receptionist before with experience in providing excellent customer service. You'll have a friendly manner both face to face and over the phone. You’re approachable, organised, and have the ability to build strong relationships with our residents, their families, and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do — to make a real difference to people’s lives.

Joining Bupa in this role, you will receive the following benefits and more:

• Flexible working patterns to fit around you
• Comprehensive induction (fully paid)
• Free meal on every shift
• DBS Check and Uniform provided and paid for by Bupa
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all of our people to “Be you at Bupa,” we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.