Weekend Receptionist

Lookers; Stoke-on-Trent; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a warm and enthusiastic Showroom Host to provide first-class customer experiences. In this role, you will be the first point of contact for customers, ensuring they feel welcomed and valued. Your excellent communication skills and friendly personality will shine through as you engage with customers and maintain a tidy showroom. This position offers flexible weekend hours and the opportunity to be part of a supportive team that values your contributions. Join a company that prioritizes employee development and celebrates success, making it a rewarding place to grow your career.

Benefits

Enhanced holidays that increase with service

Eligibility to join car schemes

Critical illness cover after 2 years

Life Assurance

Smart Health - 24/7 support

Enhanced paid maternity leave

Enhanced paid paternity leave

Enhanced paid adoption leave

Qualifications

• Experience in a customer-facing role is essential.
• Strong organizational skills and attention to detail are crucial.

Responsibilities

• Be the first point of contact for customers in the showroom.
• Maintain a tidy and welcoming showroom environment.

Skills

Excellent communication skills

Customer service experience

Organizational skills

Empathy and friendliness

Confidence and assertiveness

Job description

OTE

Overview

BMW Stoke

Hours: Weekend hours. 11.5 hours per weekend. Every Saturday: 9:00-5:00pm and every Sunday: 10:00am-2:00pm

Rate: £11.44 per hour

Here at BMW Stoke, we have a fantastic opportunity for a warm, empathetic, and enthusiastic individual to join our team as a Showroom Host. As a Showroom Host, you will be our customers' first point of contact and are crucial in providing Lookers a world-class experience.

Our reception team, or as we sometimes like to call them, Showroom Hosts, are passionate about delivering first-class customer experiences and let their warm, friendly personality shine through during each customer interaction. If you enjoy going above and beyond for customers, then this is the right place for you!

You will have pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength, and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly and have an approachable and professional manner.

Having experience working in a similar role with the ability to deal with a variety of responsibilities, along with strong organizational skills and an eye for detail, is also important.

About us:

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognize the hard work, flexibility, and commitment of our people, so we offer an industry-leading benefits package. This includes competitive basic salaries plus:

• Enhanced holidays that increase with service
• Eligibility to join one of our car schemes
• Critical illness cover after 2 years and Life Assurance
• Smart Health - free access to support 24 hours a day, 365 days a year
• Enhanced paid maternity, paternity, and adoption leave

For some roles, a company car and additional earning potential through commission or bonus may apply.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include verifying your recent employment, address, and credit history. We may also conduct a criminal record check and a driving license check.

If your skills and experience match what we are looking for, please apply today, and one of the Talent Acquisition Team will be in touch.