Weekend Receptionist

Pendragon Plc; Bury St Edmunds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive retailer is seeking a passionate Receptionist in Bury St Edmunds. The role involves handling inquiries, welcoming customers, and maintaining a pleasant environment. Ideal candidates will have experience in customer service and strong organizational skills. Join a dynamic team that values diversity and empowers staff to drive change.

Qualifications

• Experience in a customer-facing role.
• Ability to handle telephone inquiries professionally.
• Strong organizational ability.

Responsibilities

• Handle telephone inquiries effectively.
• Welcome customers and assist them courteously.
• Maintain customer facing areas and dealership diary.

Skills

Administrative and customer service experience

Fantastic organisation skills

Good telephone manner

Job description

Stratstone, Bury St Edmunds, BMWAre you a real people person, passionate about putting the customer first?As a Receptionist with us, you'll take the time to talk to people, build a genuine rapport and ensure a smooth and efficient introduction to the sales team.You'll be effortless and genuine when talking to our customers, putting their needs at the heart of absolutely everything you do. You'll focus on delivering industry leading standards of customer care and satisfaction at all times.What does the role of Receptionist involve?

• Handling telephone inquiries with professionalism establishing their needs to ensure they are directed to the correct department/team member first time
• Welcoming customers to the dealership making sure that they are assisted in a caring and pleasant manor
• Maintaining customer facing areas, updating and maintaining the dealership diary and other general administrative duties
  Administrative and customer service experience
• Fantastic organisation skills
• Good telephone manner
• At Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.Diversity is Our Strength:Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.