Weekend On-call Coordinator

Guardian Homecare Limited; Bamber Bridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

Guardian Homecare in Bamber Bridge is seeking a Weekend On-Call Coordinator, responsible for managing emergency calls and providing critical support. The role offers rewarding work that positively impacts clients' lives, with training and development opportunities available for the right candidate. Enhanced benefits include maternity and paternity pay, paid training, and a cycle to work scheme.

Benefits

Enhanced occupational maternity and adoption pay

Enhanced occupational paternity pay entitlement

Paid training and shadowing

Death in Service Payment

Benefits and Well-being Platform

28 days annual leave (pro rata)

Cycle to work scheme

Discounts via Blue Light Card

Qualifications

• Experience in care or call center environment preferred but not essential.
• Willingness to learn new skills is crucial.

Responsibilities

• Handle emergency calls from various sources.
• Make quick decisions and log information accurately.
• Provide meaningful support to service users and their families.

Skills

Customer service

Compassion

Resilience

Job description

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Weekend On-call Coordinator, Bamber Bridge

Location: Bamber Bridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

b9341360ff7d

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Company Description

Location: Bamber Bridge

Shifts available: Saturday & Sunday 7am-3pm or 3pm-10:30pm

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Weekend On-Call Coordinator at Guardian Homecare, part of City & County, every day will be different. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

What you’ll get

• Enhanced occupational maternity and adoption pay
• Enhanced occupational paternity pay entitlement
• Paid training and shadowing
• Death in Service Payment
• Benefits and Well-being Platform
• 28 days annual leave (pro rata)
• Cycle to work scheme
• Eligible for Blue Light Card, with access to more than 15,000 discounts nationwide

Job Description

Our On-Call Coordinators are exceptional individuals who handle emergency calls from a range of sources, including service users and their families, care staff, local councils, GPs, health professionals, community services, and other emergency services. As the first point of contact, you will need to work quickly and calmly, gathering essential details and logging information into a computer system. You’ll make critical decisions on how best to address each situation.

Qualifications

Ideally, we would like you to have experience in care, customer service, or a call center environment. However, this is not essential, as we provide full training. We’re more interested in your compassion and ability to care. You’ll need to be resilient and willing to learn new skills and develop your knowledge as part of a close-knit team.