Weekend Guest Experience Coordinator - Luxury Care Home

Hamberley Care Management Limited; Keynsham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury care home provider in Keynsham is seeking a Receptionist to manage the front office and ensure a welcoming environment. Responsibilities include greeting visitors, handling calls, and providing excellent customer service. The ideal candidate has customer service experience and proficiency in Microsoft Office. Join a passionate team at a 5-star care home that values collaboration and professional growth.

Benefits

Competitive salary and benefits package

28 days holiday (inclusive of Bank Holidays)

Quality bonus scheme

Workplace pension

Opportunities for professional development

Access to discounts via HapiApp

Free onsite parking

Unlimited Refer a Friend Bonus

Qualifications

• Demonstrable experience in a Customer Service or Receptionist role.
• Caring, patient, and respectful demeanor.
• Ability to manage diverse and demanding workload.

Responsibilities

• Greeting and directing visitors and family members.
• Answering incoming telephone calls.
• First point of contact for queries.

Skills

Customer Service

Microsoft Office proficiency

Attention to detail

Organizational skills

Problem-solving

Job description

A luxury care home provider in Keynsham is seeking a Receptionist to manage the front office and ensure a welcoming environment. Responsibilities include greeting visitors, handling calls, and providing excellent customer service. The ideal candidate has customer service experience and proficiency in Microsoft Office. Join a passionate team at a 5-star care home that values collaboration and professional growth.